Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
SummaryResponsible for managing the daily operations of administrative services within the organization, ensuring smooth and efficient workflows. This role oversees office functions, staff coordination, and provides administrative support to various departments, working to enhance administrative processes, ensure compliance with organizational policies, and support overall operational goals.
Does this position require Patient Care?
No
Essential Functions
-Manages daily administrative operations, including scheduling, correspondence, and office logistics.
-Coordinates with department heads to ensure that administrative support is aligned with departmental needs.
-Monitors and improves office workflows and processes to increase efficiency.
-Ensures compliance with hospital policies, procedures, and regulatory requirements.
-Supervises and trains administrative staff, managing performance and providing development opportunities.
-Oversees budgeting for office supplies and administrative resources, ensuring cost-effective management.
-Assists in preparing reports, presentations, and documentation for senior leadership.
-Acts as a liaison between the administrative team and hospital leadership to facilitate communication.
Qualifications
Education
Bachelor's Degree Business Administration required or Bachelor's Degree Healthcare Administration required or Bachelor's Degree Related Field of Study required
Experience
Experience in administrative management or office administration, preferably in a healthcare setting 5-7 years required and Experience in a supervisory or leadership role 2-3 years required
Knowledge, Skills and Abilities
- Strong organizational and time management skills.
- Excellent communication and interpersonal abilities.
- Proficiency in office software and administrative technologies.
- Ability to manage multiple tasks and prioritize in a fast-paced environment.
- Experience in managing and mentoring a team.
Additional Job Details (if applicable)
Preferred
-Bachelor's degree in business administration, finance, life sciences, or a related field is required.
Master's degree in business administration, finance, life sciences or a related field is preferred.
-3-5 years of progressively responsible administrative, financial, or research administration experience, including direct experience with sponsored research funding.
-Preferred prior experience in an academic medical center, teaching hospital, or research university; demonstrated supervisory experience; hands-on experience with NIH pre- and post-award administration.
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$70,990.40 - $103,230.40/AnnualGrade
7At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
Skills Required
- Bachelor’s degree in business administration, healthcare administration, or a related field
- 5–7 years of experience in administrative management or office administration, preferably in healthcare
- 2–3 years of experience in a supervisory or leadership role
- Strong organizational and time management skills
- Excellent communication and interpersonal abilities
- Proficiency in office software and administrative technologies
- Ability to manage multiple tasks and prioritize in a fast-paced environment
- Experience managing and mentoring a team
- Master’s degree in business administration, finance, life sciences, or a related field
- 3–5 years of progressively responsible administrative, financial, or research administration experience
- Direct experience with sponsored research funding
- Experience in an academic medical center, teaching hospital, or research university
- Hands-on experience with NIH pre-award and post-award administration
What We Do
Mass General Brigham is an integrated academic health care system, uniting great minds to solve the hardest problems in medicine for our communities and the world. Mass General Brigham connects a full continuum of care across a system of academic medical centers, community and specialty hospitals, a health insurance plan, physician networks, community health centers, home care, and long-term care services. Mass General Brigham is a nonprofit organization that is committed to patient care, research, teaching, and service to the community. In addition, Mass General Brigham is one of the nation’s leading biomedical research organizations and a principal teaching affiliate of Harvard Medical School.
