As the Administrative Assistant, you will complete administrative functions related to Sales and Marketing to ensure the accurate entry and coding of guest information, data integrity, premiums, site level accounting functions, HR functions, and reporting as required.
HERE'S WHY YOU'LL LOVE IT HERE!
We offer an excellent benefits package to our full-time Team Members that include:
- Salary range: $19.50 per hour
- Medical, Dental, and Vision insurance from Day One
- Financial Wellness - 401k plan with company match, Life insurance, Company stock purchase program
- HGV provides access to outstanding Team Member benefits, discount travel programs and much more! Join HGV to access these premier benefit programs today!
- Generous Paid Time Off Program
- Paid Sick Days
- Team Member Recognition and numerous learning and advancement opportunities
- and more!
HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we’ve received is the continued loyalty of our Owners, Members and Guests. We’ve also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.
As the Administrative Assistant, you will be responsible for:
- Preparing timely and accurate payment of accounts payable for Marketing and Sales, including voucher preparation and tracking
- Assists with financial month end processes
- Calculates hotel premium and miscellaneous accruals
- Conducts new hire orientations and paperwork, status changes, benefit enrollments, and serve as corporate contact for other general employment requests
- Creates weekly orders to maintain sufficient quantity, security, disbursements, weekly/monthly counts and reconciliation
- Ensures accurate retail prices and maintains a master listing of all premiums
- Tracks collateral for Sales and Marketing operations ensuring items are ordered in a timely manner, readily available, stocked appropriately, secured and utilized within set guidelines
- Updates telemarketer, OPC, verifiers and other ID's as applicable
- Maintains the premium inventory management system. Builds banks for new locations, add, transfer, and distribute inventory
- Ensures policies and procedures are followed, and policy waiver is utilized when DOM/DOS authorizes an exception
- Ensure customer information security policies are enforced, monitored and adhered to
- Assists with running credit applications and typing of deals as needed
- Assists with closing of Sampler/VCO deals as needed.
- Assists as contract auditor for the site auditing contracts using the standard checklist prior to shipping to Orlando
- Complete synergy uploads to referrals, tour audits, and other items
- Assist with guest reception training and certification
- Performs other related duties as assigned
To fulfill this role successfully, you must possess the following minimum qualifications and experience:
- High School Diploma
- 1+ years of experience in an administrative and/or general office role
- 1+ years of customer service experience
- Excellent organizational skills with the ability to multi-task
- Proficient in MS Word, Excel, Power Point, Outlook and Adobe Pro
Preferred Qualifications:
- 2+ years of experience in an administrative and/or general office role
- 2+years of customer service experience
- Experience within timeshare/vacation ownership
When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Skills Required
- High School Diploma
- 1+ years of experience in an administrative and/or general office role
- 1+ years of customer service experience
- Excellent organizational skills with the ability to multi-task
- Proficient in MS Word, Excel, PowerPoint, Outlook and Adobe Pro
- 2+ years of experience in an administrative and/or general office role
- 2+ years of customer service experience
- Experience within timeshare/vacation ownership
What We Do
Hilton Grand Vacations is recognized as a leading,vacation ownership travel company located in Orlando.
