Administrative Assistant

The Willows (Fletcher, NC) at Red Oak Recovery is a clinically dynamic, trauma intensive substance abuse and mental health treatment program designed specifically for the unique needs of adult women. Our focus is on clinical care, and we utilize the latest research-supported clinical modalities to ensure positive outcomes. We provide an enriching and experiential program that helps individuals improve their lives. Using a holistic approach, our team supports clients on their path to self-love, self-acceptance, and self-awareness. We are seeking a Part Time Administrative Assistant to add to our dynamic team!

The Administrative Assistant works closely with all departments and is a key role in helping them work together successfully. Our ideal candidate would bring organization and attention to detail to support many aspects of our program and help ensure professionalism and efficiency in supporting our clients and staff.

Employment Type

• Part Time
• Onsite
• Monday - Friday, 9:00AM - 1:00PM

Responsibilities

• Perform weekly chart audit and disseminate to Executive Team
• Administer required client surveys
• Facilitate onsite admissions in coordination with admissions and clinical teams
• Primary phone coverage - answer and direct incoming calls
• Greet visitors and guests; ensure compliance with sign in procedures
• Assist clinical team with incoming and outgoing client letters
• Distribute and file incoming and outgoing mail and shipment distribute shipments
• Maintain office supply quantities and process office supply orders
• Document preparation and copying information
• Assist with CARF licensure and auditing of files
• Maintain office filing and organizational systems
• IT point of contact-troubleshoot failures, call for repair, monitor preventative maintenance, monitor and purchase postage for meter
• Office tidiness/ support operations team in tour readiness
• Maintain complete confidentiality of company issues

Qualifications

• Familiar with Microsoft Office programs
• Administrative office experience

Preferred Qualifications

• Management experience in a residential treatment setting
• 2 years management experience

We’re officially a Great Place To Work®! We’ve always believed that supporting our team is just as important as supporting our patients. Now, we’re proud to share that we’ve earned Great Place To Work® Certification - based entirely on feedback from our own employees. This certification reflects the culture we’ve worked hard to build - one rooted in trust, inclusion, and purpose-driven leadership.

At Bradford Health Services, we are committed to providing exceptional care to our patients while fostering a supportive and rewarding workplace for our employees. We believe that taking care of our team allows them to take better care of others, which is why we offer a comprehensive benefits package designed to support their well-being.

• Medical Coverage – Three new BCBSAL medical plans with better rates, improved co-pays, and enhanced prescription benefits.

• Expanded Coverage – Options for domestic partners and a wider network of in-network providers.

• Mental Health Support – Improved access to services and a new Employee Assistance Program (EAP) featuring digital wellness tools like Cognitive Behavioral Therapy (CBT) modules and wellness coaching.

• Voluntary Coverages – Pet insurance, home and auto insurance, family legal services, and more.

• Student Loan Repayment – Available for nurses and therapists.

• Retirement Benefits – 401(k) plan through Voya to help employees plan for the future.

• Generous PTO – A robust paid time off policy to support work-life balance.

• Voluntary Benefits for Part-Time Employees – Dental, vision, life, accident insurance, and telehealth options for those working 20 hours or more per week.