Administrative Assistant

IEM is looking for a Full-Time Administrative Assistant to work with our Disaster Recovery team; the preferred candidate will have at least three (3) years of experience providing administrative support and expertise.  

Primary Location:

• Live within the United States including any US territory
• Work from a personal/home office location 

Travel Requirements:

• No travel is anticipated for this role.

Essential Functions: 

• Provides clerical support such as handling incoming and outgoing mail and scanning and uploading documentation into the system of record.
• Provides administrative support to the Program leadership.
• Schedule/attend/take minutes during meetings
• Assist with program training development and tracking
• Provide written and verbal communications support
• Document editing for policies and procedures
• Manages and maintains data collection and reports as required.
• Relays communications to staff on behalf of Program Managers and other leads.

• Manages several tasks simultaneously and remains flexible to learning new task assignments.

• Performs other duties as assigned. 

Minimum Qualifications: 

• Degree: A high school diploma or equivalent.
• Experience: Three (3) years of experience performing customer service, administrative and/or clerical work.
• Experience and Degree Substitution: An equivalent combination of education, experience, and training that demonstrates the required knowledge, skills, and abilities necessary to effectively perform the duties and functions of this position may be considered.
• Ability to acquire and implement a working knowledge of applicable Program rules and regulations.
• Demonstrate strong organizational and administrative competencies inclusive of exceptional record keeping, scheduling and task tracking capabilities, excellent written and oral communication skills and commitment to teamwork and excellence in responsibilities.
• Ability to multitask and work independently while providing excellent customer service.

• Intermediate level skills with various database and program management tools such as SmartSheet, Power BI, SharePoint and other Microsoft Office Suite products.

 Preferred Qualifications:

•  Experience supporting construction management activities
• Resident of California
• Experience with Disaster Recovery programs

Additional Information:

• Personal Office / At Home Locations: All personal office / at home work environments require the ability to maintain minimum Internet speeds of 25 Mbps upload and 3 Mbps download, as well as a ping rate of 100 ms or less during working hours, regardless of the type and number of devices using your Internet connection. You must also have account privileges and access to your Internet service provider account during working hours for the purpose of maintaining the Internet connection, if needed.

 Benefits and more:

• Hourly rate based on location and experience: $21.63 - $26.44 / hour
• 10 paid holidays
• Vacation pay
• Sick pay
• 401 (K) plan with matching
• Company paid STD and LTD 

Equal Employment Opportunity: All IEM employment decisions, including recruiting, hiring, placement, training availability, promotion, compensation, evaluation, disciplinary actions, and termination of employment, if necessary, are made without regard to an individual’s race, color, religion, creed, sex (including sexual orientation, gender identity, and gender expression), national origin, ancestry, age, physical or mental disability, medical condition, genetic information, pregnancy (including childbirth and related medical conditions), marital status, military or veteran status, citizenship or immigration status, or any other characteristic protected under applicable law. 

Reasonable Accommodation: IEM is committed to providing reasonable workplace accommodation for individuals with disabilities. If you require assistance or reasonable accommodation during any part of the application or employment process, please email [email protected] with specific details about the requested accommodation. All accommodation requests are reviewed case-by-case in compliance with applicable law.