Administrative Assistant

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Southborough, MA
In-Office
Insurance
The Role

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

WHO WE ARE:

Brown & Brown of MA - Southborough is a full-service health and welfare benefits consulting firm. Our reputation for exceptional service, thought leadership, and innovation is the direct result of our teammates and their passion for excellence.

WHO WE ARE LOOKING FOR:  An exceptional Administrative Assistant for our growing team in Southborough, MA! This is a full-time in office, customer facing role. We seek an enthusiastic team player who believes in working hard and having fun in a collaborative environment. Our team is customer-driven and values the importance of strong relationships, professionalism, and trust. As an organization, we deeply value teammate development for success and will provide you with the tools and resources to excel.

ESSENTIAL DUTIES AND FUNCTIONS:

  • Assistant to the Office Manager
  • Provide administrative assistance to teammates and client teams
  • Reception duties such as greeting customers and other guests upon arrival to the office and manage multi-line phone calls, etc.
  • Maintain Reception and conference rooms in an organized, clean, and professional manner
  • Manage complex calendar of internal and external meetings for teammates
  • Create, update, and proofread client presentations/deliverables utilizing MS Word and PowerPoint
  • Print and bind client deliverables
  • Assist the Office Manager with B&B Insurance Operations - Multiple responsibilities to ensure IO procedures are being followed by all
  • Assist Office Manager with event planning and coordinate and order food/beverage for internal meetings, including vendor lunch and learns
  • Assist Executive Assistant with monthly Town Hall meetings
  • Support Office Manager with onboarding of new teammates
  • Prepare expense reports utilizing Concur Travel Management Software for designated leaders
  • Sort and distribute mail. Organize any outgoing mail/shipments
  • Work in conjunction with finance team to ensure all external checks are mailed accordingly
  • Oversee and maintain office and kitchen supply inventories, keeping record of all receipts, and track accordingly on monthly spreadsheet
  • Keep common areas, along with kitchens clean and neat
  • Coordinate building maintenance and vendor service requests
  • Unlock/lock office entrances daily
  • Perform other duties, as needed

REQUIRED

  • Proven experience as an Administrative Assistant (2+ years)
  • Associate degree or higher level of education
  • Proficiency with MS Office Suite, particularly MS Word and PowerPoint
  • Highly proficient with MS Teams Conferencing
  • Ability to work independently in a demanding environment
  • Meticulous with excellent organizational and time management skills
  • Excellent telephone demeanor and communication (oral and written) abilities
  • Working knowledge of office equipment, such as printers and conference meeting room equipment
  • Ability to maintain a high level of confidentiality
  • Be a team player

PREFERRED

  • Industry Experience with Consulting, and/or Broker firm
  • Working knowledge of Zoom and/or Webex meeting platforms
  • Prior experience with Concur Travel Management System, Dynamics, Constant Contact Email Marketing tool, and/or Loopio/ RFP software.

PHYSICAL REQUIREMENTS NECESSARY ON A REGULAR BASIS

  • Manual dexterity, arm, and upper body range of motion sufficient for use of a keyboard, mouse, and telephone 7-8 hours per day
  • Speech and hearing sufficient for in-person, MS Teams, and telephone communication 7-8 hours per day.
  • Vision sufficient for use of a computer monitor.
  • Ability to sit at a desk 7-8 hours per day.
  • Able to lift 25 – 30 lbs.
  • Reliable transportation to and from work.

WHAT WE OFFER

  • Competitive pay based on experience
  • Paid Time Off (PTO)
  • Generous benefits package: health, dental, vision, 401K, etc.
  • Employee Stock Purchase Plan
  • Tuition Reimbursement and Student Loan Repayment Assistance
  • Mental Health Resources
  • Opportunity for growth and advancement

Pay Range

$26 - 30 Hourly

The pay range provided above is made in good faith and takes into account years of experience required and/or budget for the role.

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

  • Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance  
  • Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement 
  • Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
  • Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more. 

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

The Power To Be Yourself  

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”. 

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The Company
HQ: Daytona Beach, FL
2,391 Employees
Year Founded: 1939

What We Do

Brown & Brown Insurance provides risk management solutions to help protect what our customers value most. Our four business segments offer insurance products and services to businesses and individuals.

Our culture is built on integrity, innovation, superior capabilities, and discipline. We view insurance differently and use our experience, carrier relationships, and principled customer focus to deliver first-class service and solutions.

Becoming a Brown & Brown teammate introduces you to a career with virtually unlimited possibilities. We think of ourselves as a team, so we have teammates—not employees. We strive to attract people who are competitive, driven, and disciplined. Our unique company culture of meritocracy rewards self-starters and those committed to doing what is best for our customers. We are proud to be certified as a Great Place to Work ®.

Brown & Brown has demonstrated a Culture of Caring through dedication to the people and communities we serve. With more than 11,000 teammates in over 300 locations across the US, Canada, Ireland, the UK, Bermuda, and the Cayman Islands, we actively support numerous organizations in the local communities in which we live, work, and play.

With a long-standing history of proven success, Brown & Brown is one of the insurance industry’s most powerful and influential leaders, ranked as the fifth-largest brokerage in the US and sixth in the world. You can find us on the NYSE as BRO.

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