Administrative Assistant

Position Snapshot: The Administrative Assistant supports multiple AIM departments, including client access support, while triaging building and operational needs. The role provides ongoing support to the Executive Admin team for the success of planned outcomes.

Essential Functions:  

• Maintain organized files using Microsoft applications. 
• Data entry into multiple AIM dashboards. 
• Provide welcoming, friendly, supportive customer service. 
• Support all agency communications, including phone, email, fax, and inter-office mail. 
• Assist as needed with client communications.
• Follow all safety regulations as outlined in AIM policies and procedures.
• Respect and support the self-directed decisions and goals of agency consumers.
• Support the agency's marketing efforts. 
• Close attention to confidentiality.
• Assist people with disabilities and their families by referring them to other AIM programs.

Experience and Qualifications:

• High school diploma with at least three to five years of customer service experience
• Other combinations of education and experience may be considered.
• Strong computer application literacy.
• Knowledge of systems, organizations, and community-based resources that serve people with disabilities.
• Must be highly organized in fast-paced environments. 
• Dependable vehicle and acceptable driving record.

Physical and Environmental Requirements:

• Work is typically performed indoors and requires lifting of up to 50 pounds, and the ability to sit and work at a computer for prolonged periods of time.                                                                 
• WE ARE AN EQUAL-OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status, or any other protected Federal, State/Province, or Local status unrelated to the performance of the work involved.