Executive Administrative Assistant

Posted Yesterday
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New York, NY, USA
Hybrid
Senior level
Financial Services
We’re one of the world’s biggest technology-driven companies
The Role
Supports senior leaders in Wealth Management Technology by managing complex calendars, global meetings, travel, events, expenses, invoices, communications, presentations, trackers, and recurring administrative deliverables. Screens and prioritizes requests, coordinates across time zones, maintains confidential information, reconciles financial and headcount data, and uses AI-enabled productivity and automation tools to improve efficiency and follow-through. The role is fully onsite five days per week.
Summary Generated by Built In

Become an integral part of a team where each day brings something new and your organizational excellence makes a direct impact. This is a platform for professional growth and skill enhancement on a results-oriented team that values precision, discretion, and quality.


As an Executive Administrative Assistant at JPMorganChase within Wealth Management Technology, you will partner closely with senior leaders to keep their days running seamlessly, representing them and the group with professionalism and sound judgment. You will manage complex calendars, coordinate meetings and global travel, and own recurring administrative deliverables that keep the organization moving. Your work directly enables leadership to focus on strategic priorities, and you will use approved productivity and AI-enabled tools to work efficiently and accurately. You will thrive in a fast-paced environment where attention to detail, proactivity, and collaboration matter every day.


Job Responsibilities

  • Maintain complex and detailed executive calendars with accuracy, urgency, and strong awareness of business context.
  • Monitor emails, meeting requests, shared notes, and trackers throughout the day to drive timely action and follow-through.
  • Screen and prioritize incoming meeting requests using manager direction, senior stakeholder priorities, and business urgency, exercising discretion in sharing information.
  • Manage calendar changes carefully, accounting for recurring series, time zones, attendee availability, out-of-office conflicts, room availability, and travel buffers.
  • Schedule meetings across globally distributed teams, selecting times that respect each participant's standard local working hours.
  • Establish and maintain recurring leadership meeting cadences, including one-on-ones, skip-level meetings, and staff meetings.
  • Coordinate logistics for internal and external meetings, travel, and events, including attendees, conferencing, materials, catering, and day-of support.
  • Arrange complex domestic and international travel, including transportation, lodging, itineraries, and calendar alignment.
  • Process invoices and travel and expense claims, ensuring compliance with policy and timely completion.
  • Produce and maintain high-quality emails, spreadsheets, presentations, and trackers, including headcount and financial tracking with accurate reconciliation.
  • Apply approved AI-enabled and automation tools to improve efficiency across calendar analysis, email drafting, meeting preparation, and follow-through, while tracking open items to completion and escalating risks in advance.

Required Qualifications, Capabilities, and Skills

  • Five years of administrative experience, including support of senior leaders in a fast-paced environment.
  • Advanced ability to organize and manage competing priorities, time-sensitive deliverables, and shifting deadlines.
  • Demonstrated executive calendar-management expertise, including recurring series, conflict resolution, scheduling across time zones, and travel buffers.
  • Discretion and sound judgment in confidential situations, with proven experience interacting with senior management.
  • Strong interpersonal, written, and oral communication skills, including proactive follow-up and escalation.
  • Strong proficiency in Microsoft Office, including Outlook, Excel, PowerPoint, OneNote, and Teams.
  • Proficiency with AI-enabled productivity tools and a willingness to apply them in daily work to improve accuracy, in line with firm confidentiality and data-handling requirements.
  • Excellent etiquette and the ability to work independently, clarifying requirements before acting when instructions are ambiguous.

Preferred Qualifications, Capabilities, and Skills

  • Experience supporting leaders at the Managing Director level or equivalent, or above.
  • Experience supporting technology, wealth management, financial services, or globally distributed teams.
  • Experience identifying and streamlining recurring administrative processes through automation, templates, or trackers.
  • Experience supporting leadership meetings, team events, and onboarding and offboarding operations.
  • College degree.

This role requires five days in the office (Mon–Fri) and will not support hybrid options

About Us

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the TeamOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

Skills Required

  • Five years of administrative experience, including supporting senior leaders in a fast-paced environment
  • Advanced ability to organize competing priorities, time-sensitive deliverables, and shifting deadlines
  • Executive calendar-management expertise, including recurring series, conflict resolution, time-zone scheduling, and travel buffers
  • Discretion and sound judgment in confidential situations, with experience interacting with senior management
  • Strong interpersonal, written, and oral communication skills, including proactive follow-up and escalation
  • Strong proficiency with Microsoft Office, including Outlook, Excel, PowerPoint, OneNote, and Teams
  • Proficiency with AI-enabled productivity tools and willingness to use them according to confidentiality and data-handling requirements
  • Excellent etiquette and ability to work independently while clarifying ambiguous instructions
  • Experience supporting Managing Director-level leaders or equivalent and above
  • Experience supporting technology, wealth management, financial services, or globally distributed teams
  • Experience streamlining recurring administrative processes through automation, templates, or trackers
  • Experience supporting leadership meetings, team events, and onboarding and offboarding operations
  • College degree

JPMorganChase Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.

  • Healthcare Strength — Health coverage is considered comprehensive, including medical, dental, and vision, alongside wellness and mental health resources. Some locations add onsite health centers and related wellbeing support.
  • Retirement Support — Retirement offerings include a 401(k)-type savings plan and related financial benefits, with options such as employee stock purchase participation. Financial planning resources are also highlighted to support long-term savings.
  • Parental & Family Support — Paid parental leave of 16 weeks for birth or adoption is available for all parents. Child care and back-up child care resources further reinforce family support.

JPMorganChase Insights

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The Company
HQ: New York, NY
289,097 Employees
Year Founded: 1799

What We Do

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.

Why Work With Us

Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.

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