This position is Monday-Friday with the hours being 7:00am-3:30pm
Work Shift
DayScheduled Weekly Hours
40Summary
This job supports Mercy’s philosophy of patient centered care by supporting department staff with general office duties, typing, filing, preparing materials, etc. requiring good knowledge of hospital programs, policies and procedures.Job Description
Job Duties- Performs secretarial duties for the department.
- Coordinates workflow within the department.
- Greets and directs customers, patients, physicians, community leaders, Board members, general public, staff and visitors.
- Answers phones and directs calls to the appropriate area/individual.
- Schedules meetings and appointments.
- Types reports, minutes, various documents from copy and rough draft.
- Files.
- Orders supplies.
Department Specific Duties
Environmental Services
- Ensures that payroll corrections and payroll reports are completed accurately and on time.
- Organizes hazardous chemical manifests and invoice records for a three-year period.
- Ensures that Linen Poundage Reports are completed, accurate and on time.
- Assists with FMLA and MLOA tracking for EVS and Linen Services.
Knowledge, Skills & Abilities
- Proficient in Microsoft Office products.
- Proficient in operation of computer, calculator, filing systems, copy/fax machines and telephone system.
- Excellent interpersonal skills.
- Excellent written and verbal communication skills.
- Excellent public relations and human relations - exemplifies The Mercy Touch.
- Excellent organizational and time management skills.
- Critical thinking and attention to detail. Exhibits good judgement.
- Handles confidential information with discretion and diplomacy.
- Commitment to life-long learning, e.g. willingness to learn/upgrade skills related to duties.
- Flexibility and dependability, works well with a wide variety of individuals and leadership styles.
- Ability to work with minimal to no supervision.
Professional Experience
- 1+ years of secretarial experience reporting to a department manager/director level position required.
- High school diploma or equivalent required.
- Post high school secretarial training preferred.
Physical Requirements
Light: Exert up to 20 lbs. of force occasionally and/or up to 10 lbs. of force frequentlyPay Rate Type
HourlyMercy is an independent, community-based organization supporting the Cedar Rapids area for over 120 years.
Mercy is an equal-opportunity employer. We value diversity, equity, and inclusion and therefore evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status, and other legally protected characteristics.
Skills Required
- At least 1 year of secretarial experience reporting to a department manager or director
- High school diploma or equivalent
- Proficiency with Microsoft Office products
- Proficiency operating computers, calculators, filing systems, copy and fax machines, and telephone systems
- Excellent interpersonal, written, and verbal communication skills
- Organizational, time management, critical thinking, attention to detail, and judgment skills
- Ability to handle confidential information with discretion
- Ability to work independently with minimal supervision
- Post-high-school secretarial training
What We Do
Mercy Medical Center is a hospital and healthcare provider based in Cedar Rapids, Iowa, dedicated to delivering compassionate, high-quality patient care and community health services.
