Jobs at Mercy Medical Center

Manages outpatient hematology/oncology nursing operations, ensuring safe, high-quality, cost-effective patient care. Leads staffing, coaching, performance improvement, budgeting, business planning, communication, and interdisciplinary collaboration. Develops staff and maintains accountability, service excellence, regulatory compliance, and operational effectiveness. Supports quality metrics, patient and physician satisfaction, employee development, and organizational initiatives.

Supports CT and radiology operations by registering and preparing patients, transporting them throughout the department, assisting technologists, monitoring patients, maintaining equipment cleanliness, following isolation and safety procedures, and facilitating communication and workflow. No prior experience is required, but a high school diploma, current American Heart Association BLS certification, and Iowa Dependent Adult Abuse Mandatory Reporter training are required.

Bills hospital and professional insurance claims, verifies patient coverage, resolves billing concerns, follows up on denials and unpaid balances, corrects claim rejections, updates demographic and insurance information, maintains billing work queues, documents account activity, reviews claims for accuracy, and prepares refunds. The role requires strong communication, math, organization, interpersonal, and computer skills, with preferred knowledge of medical insurance, medical terminology, Microsoft Office, and EPIC.

Supervises scheduling and registration operations for a cardiology clinic, including patient check-in, appointment coordination, insurance verification, billing questions, EMR documentation, provider schedule maintenance, reporting, and front-office coverage. Supports team staffing, timecard approval, performance evaluations, interviewing, hiring, and onboarding. Resolves scheduling conflicts, coordinates orders and referrals, assists patients and providers, and ensures accurate, patient-centered service.

Safely transport patients between nursing units and radiology/ancillary departments, maintain transport equipment cleanliness and linens, follow isolation and safety practices, perform patient tracking, communicate clinically relevant information during handoffs, and provide Basic Life Support as required. May train students and assist departmental needs.

Provide a safe, secure hospital environment through proactive patrols, responding to alarms/duress, monitoring CCTV and after-hours access, enforcing security policies, preparing reports, and acting as charge person when needed.

Provide hospital security and patient-centered safety on an evening shift: perform proactive patrols, emergency response, observations, contraband searches, transports, safety checks, documentation, crisis intervention, and assist with activities of daily living while following hospital policies and required training/certifications.

Provide inpatient and outpatient medical care at Mercy Medical Center, including consultations, history/physical exams, ordering and interpreting tests, prescribing treatments, documenting records, reporting events, supervising mid-level and nursing staff, participating in quality improvement and education, and coordinating referrals and patient follow-up.

Provide inpatient and outpatient medical care including history-taking, physical exams, diagnosis, ordering/tests, prescribing treatment, consultations, documentation, supervising mid-level and nursing staff, participating in quality improvement and reporting required public health events.

Lead and direct Women & Children service line operations, strategy, and growth. Supervise clinical leaders and staff, ensure regulatory compliance and high-quality evidence-based care, drive quality improvement, manage budgets and staffing, foster physician and interdepartmental collaboration, adopt enabling technology, and promote patient safety and service excellence.

The Education Specialist I supports educational programs, prioritizing patient care, oversees BCLS and CMA programs, and delivers training to healthcare staff.

Provide patient-centered support to providers: room patients, take vitals, collect specimens, perform phlebotomy, EKGs and spirometry, administer injections per standing orders, manage meds/refills per protocols, handle phone results/triage, maintain supplies, and complete documentation/EHR tasks.

Responsible for negotiating and managing Workers' Compensation contracts, conducting financial analyses, ensuring compliance, and collaborating with various stakeholders within the organization.

The Clinic RN supports patient care by preparing patients for exams, managing phone communications about lab results, and assisting with diagnostic procedures while ensuring patient safety and education.

Clinical Pharmacists review medication orders, ensure patient safety, collaborate with healthcare teams, and participate in clinical services and education.

The Clinical Scribe assists the provider by documenting patient visits in real time, ensuring accurate medical records and supporting patient care through various tasks.

Clinical Pharmacists at Mercy Medical Center provide comprehensive pharmaceutical care, collaborate with healthcare teams, manage drug therapies, and ensure medication safety while focusing on patient-centered care.

The Radiology Technologist performs diagnostic radiographic procedures, processes lab tests, conducts venipuncture, and maintains CLIA requirements.

The Clinical Oncology Pharmacist oversees the preparation of oncology medications, supports healthcare staff through education, and ensures safe medication therapy for patients at the Hall Perrine Cancer Center.

The Senior Insurance Specialist submits charges to insurance companies, follows up on billing issues, processes claims, and assists patients with billing inquiries.