Administrative Assistant

Overview:
Focal Tech, a leading provider of Information Technology software and services, has an immediate need for an Administrative Assistant. This is a full-time position located in our State College, PA office. To learn more about our products, services, and affiliates, visit our website at www.focaltechinc.com.

Position Details:

• Performs administrative and office support activities for multiple departments. 
  
• Field phone calls from customers. 
• Enter tickets into the company’s CRM software. 
• Respond to customer inquiries via email and phone.
• Gather and coordinate signatures as needed for current/new vendor authorizations for processing and set up.
• Follow up with delinquent customers for payment.
• Perform reconciliation of various company credit cards.
• Manage shipping and receiving of packages.
• Create purchase orders for customer hardware.
• Maintain and track on-site hardware inventory.
• Maintain kitchenette inventory and coordinate ordering of office supplies.
• Process Accounts Receivable
• Process Purchase Orders
• Perform other duties as assigned.

Requirements:

• Ability to work as a team and independently
• Basic computer knowledge and familiarity with Microsoft Office products (Word, Excel, etc.)
• General administrative experience preferred
• Ability to communicate with a non-technical audience both verbally and written.
• Ability to prioritize and handle multiple assignments at any given time.

• Prior Accounting software experience a plus but not required.

Benefits:

• Health, Dental and Vision plans, Simple IRA Retirement Plan, PTO and AFLAC option.