Pay: $17.00-$19.00 per hour
Schedule: Monday-Friday, 7:30 AM-4:30 PM
American Residential Services is the largest provider of residential services in the US, employing more than 7000 professionals across the country. ARS has been serving its customers with HVAC, Plumbing and Electrical solutions for over 45 years since its establishment in 1975.
Check out what we offer:
- Access to insurance available at 31 days of employment
- Low-cost Medical Insurance options, starting at $5 per week
- Dental and Vision Insurance options
- Health Savings Account or Flexible Spending Account
- 401(k) with company match
- HSA and Flexible Spending Account
- Paid Time Off & Holiday Pay
- Company paid life insurance
- Learn more by visiting www.myarsrewards.com/
- Provides administrative support to all office management and sales staff. Organizes and manages processes and maintain documentation in support of the operation.
- Support to include typing proposals and correspondence, sending faxes, arranging meeting times and locations and preparing reports.
- Answers and screens incoming telephone calls and communicates with customers, vendors and departmental personnel via telephone, email, and written correspondence to answer inquiries and provide information.
- Conducts subject research and assembles materials from files and records as necessary to complete special projects and/or report assignments.
- Maintains various operations statistics for reporting to include advertising, sales, job cost, call tracking and budget.
- Matches payable invoices with checks for mailing.
- Prepares and delivers Certificates of Insurance and W-9 forms to requesting customers.
- Prepares and submits purchase orders for marketing purchases.
- Updates and generates regular reports.
- Maintains petty cash.
- Opens and distributes mail.
- May schedule appointments for vehicle repair/servicing.
- May process and balance credit card accounts.
- May assist in entering payroll information and reconciling payroll reports.
- May file auto and general liability claims, coordinate processes and provide follow-up.
Qualifications
- Prior administrative experience is required. Customer service experience is required.
- HS diploma, or GED equivalent, is required.
- Must be computer literate with knowledge of Microsoft Office.
- Must have strong interpersonal skills.
*This posting provides details on potential compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as an offer. **Sign-On Bonuses may be available; amounts depend on experience and will be paid out according to an offer letter addendum. American Residential Services provides equal employment opportunities to all individuals, both applicants and employees, without regard to race, color, religion, pregnancy, gender, marital status, national origin or ancestry, citizenship status, disability, medical condition, genetic characteristics or genetic information, age, military service or veteran status, or any other characteristic protected by applicable federal, state, or local laws prohibiting discrimination. For more information about how we collect and use personal information, see our privacy policy here: https://www.ars.com/privacy-policy.
Skills Required
- Prior administrative experience
- Customer service experience
- High school diploma or GED equivalent
- Computer literacy and knowledge of Microsoft Office
- Strong interpersonal skills
What We Do
ARS/Rescue Rooter, a leading brand of American Residential Services, provides heating, air conditioning, indoor air quality, plumbing, drain cleaning, and sewer-line services to residential and light-commercial customers through company-owned locations across the United States. Its careers operation describes a nationwide provider with more than 7,000 team members and over 80 locations in 23 states, supporting field trades, branch offices, call centers, and corporate operations.
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