CREDIT CONTROL HAS BEEN NAMED AS A BEST PLACE TO WORK FOR THE 7th YEAR IN A ROW!
Are you looking for a stable, rewarding career in an industry that thrives in all economic conditions? Debt collection is a recession-proof profession, offering job security, competitive compensation, and growth opportunities—and at Credit Control, we do it better than anyone.
We are proud to have been recognized for seven consecutive years (2019-2026) as one of the Best Places to Work in Collections, thanks to our dedicated, high-performing team members. When you join Credit Control, you become part of a winning culture that values your hard work, attitude, and commitment.
General Purpose
Performs a wide range of administrative and office support duties for the Credit Control LLC FIN Operations Department.
Main Job Tasks and Responsibilities
- Prepare and distribute regularly scheduled reports on a daily/hourly basis
- Update accounts/send emails within our company systems
- Update/Create trackers including, but not limited to:
- Rosters
- Compliance
- Performance
- Complete daily tasks such as letter correspondence through email
- Timely follow-up of priority requests from the Management staff
- Handle requests for information and data
- Work with multiple Managers/Clients
- Manage reports designed to provide analytical support to Management
- Provide additional administrative support for the collection team as requested
- Department specific duties as assigned
Education and Experience
- High school diploma or equivalent
- 1-2 years of experience with Microsoft Excel preferred.
- Intermediate computer skills with knowledge of Microsoft Office Suite
- Requires strong verbal and written communication skills, organizational skills, and the ability to work with confidential documents.
- Ability to be flexible with assigned duties and priorities
Key Competencies
- Winning Attitude
- Reliability
- Communication skills - written and verbal
- Planning and organizing
- Prioritizing
- Problem assessment and problem-solving
- Attention to detail and accuracy
- Flexibility
- Team Player
- Professionalism
Physical setting:
- Call center
- In-office position
Schedule:
- 8-hour shift
- Day shift
- Monday to Friday
- Earth City, MO 63045: Reliably commute to work (Required)
- Attendance is non-negotiable; upon acceptance of the position with CCL, it is required and understood that the applicant will be at work every day and on time. This is an in-office position.
Job Type: Full-time
Benefits:
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- On-the-job training
- Opportunities for advancement
- Paid time off
- Paid training
- Referral program
- Vision insurance
Work Location: In person
Skills Required
- High school diploma or equivalent
- 1-2 years of experience with Microsoft Excel
- Intermediate computer skills and knowledge of Microsoft Office Suite
- Strong verbal and written communication skills
- Organizational skills and ability to work with confidential documents
- Ability to remain flexible with assigned duties and priorities
- Reliable attendance and punctuality
- Ability to reliably commute to Earth City, Missouri
What We Do
Credit Control, LLC is a nationally licensed provider of customized, performance-driven receivables management services that was founded in 1989. We offer recovery solutions covering all aspects of our clients' customer care and account delinquency life cycles. The company is headquartered in St. Louis, Missouri and has over 600 employees nationwide, including offices in Tampa, FL, Las Vegas, NV, and Earth City, MO. Credit Control maintains ISO-27001 certification, fully audited SOC1 & SOC 2 / SSAE-18 reports, Level 2 PCI-DSS compliance, and secured systems at every layer including user, transport, access, network, and applications. Our senior leadership, management and staff are experts in all phases of revenue cycle management and the account delinquency life cycle. We promote a fully compliant and customer-centric culture, while producing superior results and solutions for our clients. Credit Control is founded on its core values of strong customer service, state of the art technology, and exceptional recovery results in an employee friendly environment. Back-to-Back Winner for the Best Places to Work in Collections by InsideARM (2021 & 2020). Credit Control is an equal opportunity employer.
