Jobs at Credit Control, LLC.

Processes consumer correspondence, researches and updates client account information, handles validation-of-debt requests, prepares reports and documentation, and responds to client inquiries. The role requires accurate data processing, adherence to procedures and regulatory requirements, confidentiality, strong organization, and proficiency with multiple computer systems. This is a full-time, in-person position working Monday through Friday in Earth City, Missouri.

Provides administrative and office support for the finance operations department. Responsibilities include preparing reports, updating accounts and trackers, handling correspondence and information requests, following up on management priorities, supporting multiple managers and clients, and providing analytical and administrative assistance to the collections team. This is a full-time, in-office position with weekday daytime hours.

Manage and optimize on-premise Windows and Linux server infrastructure, virtualization, Active Directory, networking, backups, and disaster recovery systems. Provide Tier 2/3 support, endpoint management, patching, monitoring, documentation, vulnerability remediation, and incident response coordination. Participate in after-hours maintenance, upgrades, and on-call rotations while supporting enterprise applications and infrastructure security initiatives.

Monitors and scores recorded inbound and outbound collection calls using established quality criteria. Evaluates professionalism, accuracy, effectiveness, and compliance with FDCPA, HIPAA, state laws, and company policies. Documents findings, provides feedback to leadership for training and improvement, performs ongoing compliance testing, and reviews quality-related reports. The role requires strong listening and attention to detail, basic Microsoft Office skills, and a high school diploma or equivalent.

Supports and maintains in-house desktops, servers, peripherals, networking hardware, and associated software. Responsibilities include installation, configuration, troubleshooting, repairs, upgrades, performance monitoring, inventory management, procurement research, technical documentation, vendor coordination, disaster recovery support, and end-user training. The role provides on-site technical assistance, resolves hardware and software issues, supports computer projects, and may guide junior team members. It is a full-time, on-site position with rotating shifts and occasional on-call and Saturday duties.

Provides administrative and office support for the Operations Department, including preparing reports, updating accounts and trackers, entering and reviewing data, consolidating spreadsheets, coordinating responses, following up on priorities, and supporting managers, clients, and collection staff. Maintains data accuracy and confidentiality while handling multiple requests and changing priorities.

Processes mailed checks, direct payments, and credit card payments. Researches and reconciles postings, balances bank deposits, manages internal email requests, and handles multiple priorities. Requires strong communication, attention to detail, time management, basic to intermediate computer skills, and Microsoft Excel proficiency. This is a full-time, in-office position with paid training and benefits.

Leads digital collections strategy across client portfolios, managing SMS, email, and other outreach campaigns. Analyzes engagement, payment conversion, liquidation, ROI, and deliverability metrics; conducts testing and optimization; oversees compliance with FDCPA, Regulation F, TCPA, and state regulations; manages vendors and technology platforms; collaborates with clients and internal teams; and trains operational staff on digital collection initiatives.