Administrative Assistant

Bags, a Metropolis company, is on a mission to make every moment matter for a world on the go. As part of the largest mobility network in North America, we combine innovative technology with a customer-first mindset to transform the travel experience—especially at airports. From curbside to gate, our services eliminate the stress of traditional travel by streamlining baggage handling, check-in, and other key touchpoints. With over 23,000 employees across 4,000+ locations in North America and Europe, we’re reimagining how people move through their journeys—saving time, reducing hassle, and ensuring every step feels effortless and efficient.

Provide administrative support to include: hiring and onboarding/offboarding, scheduling, employee badging and billing/invoicing. Partnering with management to ensure that we are exceeding client expectations and providing the greatest customer service ever.

• Work with the facility manager to develop schedules in Kronos monitoring flight schedule and assist with adjustment of schedules daily as needed to meet client expectations and flight requirements
• Review and approve daily employee punches against their schedule
• May be asked to maintain attendance tracker for time and attendance purposes
• Complete badging application for new employees and renewal badges
• Submit employee terminations to HR for approval and email EAF, SANF, and supporting documentation to HR payroll for processing
• Order uniforms and office supplies
• Assist with administration of shift bids as directed
• Conduct Orientation for New Hires (parking, breakrooms, timeclock enrollment, etc.)
• Scheduling Interviews for hiring managers as directed
• Perform new hire onboarding tasks in the ATS system including; EIF, Form i9, document upload, etc.
• Attend meetings as assigned (corporate, operations, safety, client)
• Ensure safety guidelines established by the company are being followed (may be asked to be part of the operation safety committee)
• May be asked to cover in the operation in the absence of a supervisor

• Understanding of HRIS systems including payroll, ATS, time and attendance

• Must be able to multi-task and manage confidential information

• Must possess excellent written and verbal communication skills

• Must possess strong organizational skills 

• Proficient in Microsoft Word

• Microsoft Excel and PowerPoint experience preferred 

• Pass required background and drug screens

• Be able to meet company appearance guidelines

• Available to work shift times required by our client or operational needs including nights, weekends, and holidays

• Be able to sit, stand, lift, climb, push and/or bend for extended periods of time and have the ability to lift objects and baggage with weights in excess of 70 pounds in a safe manner

Appearance Guidelines

Employees are expected at all times to present a professional business-like image, even when working behind the scenes. It is the policy of the Company that each employee’s dress, grooming, and personal hygiene should be appropriate to the work situation and be consistent with the Company’s business standards. 

• For all male employees a fully grown in, well-maintained mustache, beard or goatee is permitted
• No visible tattoos or body piercings are allowed. Any tattoos must be covered by your uniform or other means agreed upon by management.
• Clean & well-maintained approved uniforms must be worn on shift
• Additional requirements as specified by management

While performing the duties of this job, the employee is regularly required to use hands and fingers and to communicate with customers and fellow employees. The employee is frequently required to sit; reach with hands and arms; stand; walk. The employee is also frequently required to climb, balance, stoop, kneel, and crouch. In addition, the employee is required to of twist, turn, stretch, and bend on a frequent basis. The employee must be able to lift and move up to 75 pounds regularly. The employee must be able to move in a relatively quick manner.  Specific vision abilities required by this job include Close vision, Peripheral vision and Ability to adjust focus.  

Salary Range:  $21.67 per hour

Benefits:  Eligible employees will participate in the various benefits plans including medical, dental, vision,  flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off.

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SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, disability or other classes protected by federal or state law. SP+ does not tolerate harassment of or retaliation against any employee or applicant on the basis of these characteristics, or because the individual exercised his or her EEO rights.

Right to Work Poster

SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate’s application relative to the required job qualifications and responsibilities listed in the job posting. 

As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. 

If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact [email protected]. We are here to assist you.