Major Activities
- Communicates in person and through correspondence with sometimes high-level contacts inside and outside the company including vendors.
- Schedules and coordinates meetings, conference calls, and other events; informs attendees/participants of function dates and times, reserves meeting space and catering services when needed.
- Composes correspondence, memos, Excel Spreadsheets and PowerPoint presentations.
- Works closely with other department staff to coordinate streamlining of processes and documentation; recommends changes to improve efficiencies.
- Coordinates domestic and international air travel, ground transportation, and hotel accommodations.
- Establishes, develops, and maintains filing systems.
- Maintains and orders office supplies and answers phones.
- Handles highly confidential and sensitive information.
- Works on special projects and needed.
Minimum Education
- High School diploma or equivalent; additional related training/certification is a plus
Minimum Special Certifications or Technical Skills
- Requires excellent computer skills; must be proficient in Microsoft Office including Word, PowerPoint, and Excel
Other
- Interpersonal skills are essential with a high degree of sensitivity for confidentiality; must be strong in both oral and written communication skills
- Able to work in a fast-paced environment and able to multi-task
- Strong organizational skills and good customer service skills
- Ability to prioritize and organize diversified workload
Preferred Special Certifications or Technical Skills
- Experience in Oracle applications a plus
Preferred Education
- Some college preferred
Preferred Type of Experience the Job Requires
- 2-3 years of prior experience working in an office environment, preferably in retail
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com.
Michaels offers a range of benefits to support team members and their families. Depending on position and eligibility, team members may have access to a 401(k) with employer match, an Employee Assistance Program, medical, dental, and vision coverage, telemedicine services, flexible spending accounts, commuter benefits, tuition assistance, adoption assistance, and various voluntary insurance options. All team members enjoy everyday perks such as employee discounts and access to partner discount programs. For a summary of benefits, visit the Michaels Benefits at a Glance page. For additional information regarding benefits, visit MIKBenefits.com
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.
Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).
EEOC Know Your Rights Poster in English
EEOC Know Your Rights Poster in Spanish
EEOC Poster Optimized for Screen Readers
Federal FMLA Poster
Federal EPPAC Poster
Skills Required
- High school diploma or equivalent
- Excellent computer skills
- Proficiency in Microsoft Word, PowerPoint, and Excel
- Strong oral and written communication skills
- Strong interpersonal skills and confidentiality
- Ability to work in a fast-paced environment and multitask
- Strong organizational, prioritization, and workload-management skills
- Good customer service skills
- Two to three years of prior office-environment experience
- Additional related training or certification
- Some college education
- Experience in Oracle applications
- Prior experience in retail
Michaels Stores Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Michaels Stores and has not been reviewed or approved by Michaels Stores.
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Healthcare Strength — Multiple medical, dental, and vision options are available alongside virtual care and an Employee Assistance Program. Basic life and AD&D are provided for full-time team members, with optional disability coverage.
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Retirement Support — A 401(k) plan with company matching supports savings for retirement. Eligibility begins after a short tenure period.
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Wellbeing & Lifestyle Benefits — Team members receive broad merchandise and custom framing discounts plus partner savings on fitness, travel, and services. Programs such as Michaels CARES and tuition assistance add wellbeing and development support.
Michaels Stores Insights
What We Do
The Michaels Companies, Inc. is North America's largest specialty provider of arts, crafts, framing, floral, wall décor, and seasonal merchandise for Makers and do-it-yourself home decorators. The Company owns and operates more than 1,200 stores in 49 states and Canada. Additionally, the Company serves customers through Michaels.com, consumercrafts.com and aaronbrothers.com. The Michaels Companies, Inc., also owns Artistree, a manufacturer of high quality custom and specialty framing merchandise, and Darice, a premier wholesale distributor in the craft, gift and decor industry.
