We have an exciting opportunity for an experienced Administrative Assistant to join our team. This key role provides administrative support for agent growth initiatives, coordinates onboarding for agents joining the company, processes web leads, and maintains the tracking and follow-up needed to keep these processes moving. This is a hybrid role, working 30 hours/week Monday through Friday. Work location is flexible as long as able to report to one of our First Weber office locations in Wisconsin.
- Job Duties and Responsibilities
• Provide administrative and clerical support including scheduling, responding to inquiries, data entry, maintaining and monitoring files, creating documents, and producing reports.
• Coordinate the administrative steps of agent onboarding, ensuring required tasks are completed promptly.
• Maintain onboarding records and track status, outstanding items, completion, and handoff to the appropriate team member.
• Field web lead inquiries and direct them through the established process.
• Provide administrative support for agent development programs, including training schedules, communications, attendance tracking, and related materials.
• Provide administrative support for the First Weber Referral Agent program, including communications, tracking, renewals, and related follow-up.
• Provide support to the office and Growth department and assist with special projects as requested.
• May serve as back-up to other office staff.
• Perform any additional responsibilities as requested or assigned.
Qualifications
- Education:
• High school diploma or equivalent.
• Post secondary education preferred. - Experience:
• Two plus years of related administrative experience strongly preferred. - Knowledge and Skills:
• Knowledge of real estate, title and/or mortgage business strongly preferred.
• Strong computer skills; proficient in Microsoft Office products, including Outlook, Word, Excel, and SharePoint.
• Excellent oral and written communication skills.
• Effective interpersonal skills, leadership abilities, and a strong customer service focus.
• Effective analytical, problem solving and decision making skills; initiative, attention to detail, and a team player.
• Project management skills: ability to prioritize and handle multiple tasks and projects concurrently.
• Ability to handle stress and work under pressure.
We offer a full suite of benefits including Medical, Health Savings Account, Dental, Vision, Life Insurance, Paid Vacation (PTO), 401(k) with employer match, Flexible Spending Account, and Employee Assistance Program (EAP)
Equal Opportunity Employer
Equal Opportunity EmployerThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Skills Required
- High school diploma or equivalent
- Post-secondary education
- Two or more years of related administrative experience
- Knowledge of real estate, title, or mortgage business
- Proficiency with Microsoft Office, including Outlook, Word, Excel, and SharePoint
- Strong oral and written communication skills
- Effective interpersonal skills, leadership abilities, and customer service focus
- Analytical, problem-solving, and decision-making skills
- Initiative, attention to detail, and ability to work as part of a team
- Ability to prioritize and manage multiple tasks and projects concurrently
- Ability to handle stress and work under pressure
HomeServices of America Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about HomeServices of America and has not been reviewed or approved by HomeServices of America.
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Healthcare Strength — Benefits packages commonly include medical, dental, and vision coverage, with corporate roles frequently advertising comprehensive options. Availability is described across multiple operating companies and postings.
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Retirement Support — A 401(k) program is repeatedly highlighted, often with an employer match noted in role descriptions. This indicates stable retirement offerings for many employee positions.
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Fair & Transparent Compensation — Pay is considered competitive for many corporate and some sales roles, with postings describing solid ranges and strong earning potential in certain functions. Commission-driven roles can reach high total compensation when production is strong.
HomeServices of America Insights
What We Do
HomeServices of America, Inc., based in Minneapolis, Minn., developed a strategy that integrates all the pieces of the real estate transaction puzzle including mortgage, title, escrow, insurance and relocation into a suite of home services that work together. Today, while our companies each operate autonomously, they share the unifying priority of delivering an exceptional experience to customers throughout the home buying transaction process. As the parent organization, we support our companies with technological innovation, operational excellence together with operational, legal and financial expertise to stay relevant throughout the home buying and home selling process. Through its affiliate companies, HomeServices of America is the second-largest homeownership service provider in the United States. Owned by Berkshire Hathaway Energy, an affiliate of Berkshire Hathaway Inc., HomeServices’ operating companies offer integrated real estate services, including brokerage services, mortgage originations, title and closing services, property and casualty insurance, home warranties and other homeownership services. HomeServices Relocation, LLC is the full-service relocation arm of HomeServices of America which provides every aspect of domestic and international relocation to corporations around the world.
