Administrative Assistant

Posted Yesterday
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Madison, IN, USA
In-Office
Entry level
Edtech • Information Technology • Professional Services • Manufacturing
The Role
Provide on-site administrative, data-entry, and records support for correctional education programs. Maintain student records, enter attendance and testing data, process enrollments and completions, support reporting and compliance, coordinate communications, assist with purchasing and site events, and support instructors and the Site Manager.
Summary Generated by Built In
Ivy Tech is currently accepting applications for an Administrative Assistant located at the Madison Correctional Facility in Madison, IN. Come join our team!

General Purpose and Scope of the position:

The Site Administrative Assistant supports the operational, data, and compliance functions of Ivy Tech Correctional Education programming at an assigned Indiana Department of Correction facility. This role ensures accurate student records, timely submission of required documentation, effective internal and external communication, and daily administrative support to ABE and CTE instructional teams.

This is a full-time hourly position located at the Madison Correctional Facility.

Major Responsibilities:

Data Integrity & Reporting
• Accurately enter student information into InTERS and update records throughout enrollment.
• Correct and resolve all InTERS data errors monthly.
• Enter attendance data into InTERS and Delta each week.
• Print and distribute Table 4, Table 4B, and distance-learning data weekly.
• Run enrollment and completion reports as needed.
• Track and communicate student enrollment status and changes.
• Complete Special Education requirements for reporting as directed.

Student Enrollment, Onboarding & Records
• Pre-test prospective students and record scores.
• Complete new student enrollment into ABE and/or CTE programs.
• Conduct new student orientations or ensure completion by instructors.
• Maintain complete student education files.
• Assemble and deliver new student folders to instructors.

Testing & Completion Processing
• Schedule testing and proctor testing sessions when needed.
• Submit completion paperwork (Literacy, HSE, CTE) to IDOC.
• Confirm completion status is entered and stored appropriately.

Communication & Collaboration
• Communicate with Site Manager, Instructors, Case Managers, Classification staff, and Plainfield central office staff.
• Send classification paperwork to Case Managers/Classification.
• Notify Plainfield office of CTE new class info, completions, testing needs.
• Submit printer/copier readings to Plainfield.

Purchasing & Budget Support
• Complete purchase requests following established processes.
• Ensure purchase requests align with site and program budgets.
• Maintain supply inventory and coordinate classroom materials needs.

Program Expansion Duties
• Review weekly referral lists from Delta.
• Communicate with Case Managers regarding enrollment opportunities.
• Assist with marketing efforts to recruit new students.

Site Administrative Support
• Perform general clerical functions such as filing, copying, scanning, and email communications.
• Maintain organized electronic and physical files.
• Assist Site Manager with communications, scheduling, special projects, and other duties as needed.
• Support site events including graduations and testing sessions.
• Assist new employees with site-level onboarding.

Compliance & Documentation
• Ensure compliance with Ivy Tech policies and IDOC security policies.
• Maintain accurate documentation for monitoring and QA reviews.
• Support CQI processes by completing monthly reporting.

Minimum Qualifications:

• High school diploma or GED required; Associate degree preferred.
• Experience in administrative or data-entry support roles preferred.
• Experience in education/corrections preferred.

Required Knowledge, Skills & Abilities:
• Strong organizational and time-management skills.
• Ability to navigate systems including InTERS, Delta, DocuSign.
• Attention to detail and commitment to data accuracy.
• Ability to manage confidential information.
• Effective verbal and written communication.
• Proficiency with Microsoft Office.

Ivy Tech is committed to supporting the well-being, growth, and financial security of our full-time faculty and staff. Our comprehensive benefits package includes:

Health & Wellness

  • Multiple medical plan options paired with a Health Savings Account with a generous employer contribution

  • Dental plan with no-cost preventive services and coverage for orthodontia

  • Vision plan with low-cost exams and allowances for glasses or contact lenses

  • Employee Assistance Program offering no-cost confidential counseling sessions, legal consultations, financial planning consultations, and other resources

  • Wellness program with opportunities to earn $250 in Wellness Rewards

  • Flexible Spending Accounts for healthcare (limited purpose) and dependent care

Retirement & Financial Security

  • 10% employer retirement contribution, fully vested after two years

  • Basic life insurance equal to annual salary paid by the College, with optional supplemental coverage

  • Short-term and long-term disability benefits

Educational Benefits

  • Fee remission for employees, spouses, and dependent children

  • Tuition assistance for undergraduate, graduate, and doctoral programs

  • Paid professional development opportunities

Work‑Life Balance

  • Generous paid time off, including vacation, sick leave, holidays, and winter recess

  • Flexible work arrangements where available

  • Paid childbirth recovery leave (8 weeks)

  • Paid parental leave (4 weeks)

Additional Perks

  • Eligibility for Public Service Loan Forgiveness

  • Additional discounts on gym memberships, transportation, and various retail services

Ivy Tech is proud to offer benefits that support your health, your family, and your future—because when our employees thrive, our students and communities thrive too. For more information on Ivy Tech Benefits, visit https://careers.ivytech.edu/benefits.

Note: Employees who re-hire with the College within 180 days of leaving a full-time position with the College may be eligible for additional benefits depending on their bridged seniority date.


Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College’s Title IX Coordinator or to the US Department of Education Office of Civil Rights.

Skills Required

  • High school diploma or GED
  • Associate degree
  • Experience in administrative or data-entry support roles
  • Experience in education or corrections
  • Strong organizational and time-management skills
  • Ability to navigate systems including InTERS, Delta, DocuSign
  • Attention to detail and commitment to data accuracy
  • Ability to manage confidential information
  • Effective verbal and written communication skills
  • Proficiency with Microsoft Office
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The Company
HQ: Indianapolis, IN
6,500 Employees

What We Do

Ivy Tech Community College is a public community college system in Indiana that provides technical, vocational, and academic education across more than 70 programs.

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