Administrative Assistant (Team Support)

As an equal opportunity employer, we are looking to build a diverse workforce that reflects the diversity of our clients and the customers we serve. Learn more about working for WCB at Careers - WCB Alberta

Job Title:

Administrative Assistant (Team Support)

Job Type:

Temporary Long Term (Fixed Term) / Full time

Job Location:

Edmonton, Alberta

Administrative Assistant (Team Support)

Millard Health – Edmonton, AB

Temporary, Full-Time Position(s)

Why WCB-Alberta?

We are a team that cares. Over 2,000 people, in four offices located in Edmonton and Calgary, each with unique skill, expertise and perspective that supports our core areas of business. Regardless of specialty, we are a team connected by a shared purpose and value.

As the independent operator and administrator of the province’s Workers’ Compensation Act, we come to work each day committed to over two million workers and over 170,000 Alberta employers. We are inspired by making a positive impact on the lives and businesses that have been impacted by workplace injuries.

We are looking for enthusiastic individuals with excellent administrative skills to provide support to our various program areas. Strong organizational skills with attention to detail and interpersonal skills in a similar setting are essential in this role.

Your Administrative Assistant responsibilities:

• Providing administrative support within a team setting.

• Providing quality medical processing services in the form of medical letters, memos, and reports. This also includes compiling and managing a variety of reports.

• Updating, monitoring, billing and disseminating information related to service activity on the service delivery and scheduling system, as well as other manual tracking processes.

• Assemble and maintain client records to ensure accreditation standards are met.

• Interact effectively with team members, physicians, clients, and staff.

• Providing support to team members, clients and leadership through a variety of administrative tasks including, but not limited to: scheduling meetings, managing attendance records and scheduling client services.

Your experience and skills:

• High school diploma supplemented with medical terminology courses and/or secretarial courses in word processing. Preference will be given to individuals with related post- secondary training.

• Related office experience in a similar environment. Experience working with the medical or vocational profession is beneficial.

• Knowledge of Microsoft is required.

• Previous experience in providing excellent customer service.

• Excellent communication and time management skills.

• Able to work 7.25 hour shifts between the hours of 7:00 a.m. to 5:00 p.m. with the occasional shift change.

• The ability to accommodate multiple priorities while accurately completing tasks is imperative.

We offer a competitive salary, a comprehensive benefits package, flexible work schedules and hybrid work opportunities (combination of work from home and physical office) that foster a healthy work-life balance. You’ll work with supportive leaders and skilled professionals in a caring and collaborative work environment. For more information, please see our Employee Handbook, available on our website.

Salary: $46,924 to $52,131 per annum (Pay Grade 5)

This position is temporary for a period of up to one year with the possibility of extension or permanency. Final candidates for this position are required to undergo a security clearance as a condition of employment. Successful candidate must reside in Alberta and be able to work in person in our Edmonton (Millard Health) office as required by their position.

We are committed to providing equal opportunity to all qualified persons, without regard to race, colour, religion or national origin, gender (or gender identity or expression), age, sexual orientation, physical or mental disability. Equal opportunity is provided in employment, promotions and wages.

We thank all applicants for their interest; however, only candidates under consideration will be contacted.

Closing Date: January 3, 2025