Administrative Assistant, Senior Representative, Digital Product

The job profile for this position is Administrative Assistant Senior Representative, which is a Band 2 Professional Career Track Role.

Excited to grow your career?

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!

Our people make all the difference in our success.

This position will provide administrative support to the Digital Product Leadership team for programs & initiatives, including backup administrative support as needed. Office location of this role is flexible, but should be willing to support leaders across all US time zones. Ability to work eastern time zone hours and overtime as requested.

Key Responsibilities:

• Travel: Handles travel arrangements using Cigna's online travel booking tool
• Expenses: Accurate and timely submission of expense reports as well as review, rejection, or approval of policy adherent expense reports submitted by team members
• Calendar Management: Manages multiple Outlook calendar scheduling and looks for opportunities to enhance efficiencies. Makes last minute calendaring decisions based on priority and business needs using sound judgment. Advises of last-minute scheduling changes and communicate via e-mail, telephone and/or text message when appropriate
• Meeting Planning: Schedules and organizes internal and external meetings including LYNC/webinars/Webex and conference calls and handles any necessary logistics for outside guests, specific to the Digital Product, as well as cross-discipline meetings supporting the Digital Product leaders
• Staff Support: Attends staff meetings to record minutes, track takeaways, follow up on action items, and manage invitations for guest attendees. Assists with maintaining department organization charts and email distribution lists
• Team Applications Support: Owns and manages SharePoint sites, WebEx channels, shared mailboxes, etc. as needed 
• Onboarding: Plans and coordinates on-boarding and off-boarding of employees/contractors
• Productivity Support: Secures help desk support to troubleshoot/resolve computer/phone/printer issue, orders equipment and supplies for department using the portal supply system, and manage department space planning in partnership with corporate Real Estate team
• Special Projects/Programs: Manages ad hoc team-wide projects/programs, such as team-building events, philanthropy, or other events

Qualifications:

• Candidate should have a minimum of 3-5 years of progressively responsible administrative experience
• Collaborative team player that can build / maintain a team-based environment with intra-department and Enterprise Administrative Assistant community and work closely with employees at all levels within the organization
• Previous experience working at Fortune 500 companies desired
• Expert skills with critical Microsoft tools, including, Word, Excel, PowerPoint, Outlook to include heavy meeting scheduling and calendar maintenance
• Professional demeanor with excellent verbal and written communication skills
• High energy with the ability to keep up with a fast-paced working environment
• High degree of integrity and accountability to delivery strong, high-quality outcomes
• Ability to work independently and maintain confidential information in highly professional manner
• Ability to have a high-level of accuracy and detail-oriented
• Demonstrated flexibility, ability to adjust priorities, and a solutions-oriented mindset required
• Proactively anticipates needs of the team – always thinking ahead
• Experience with supporting a virtual workforce
• Possess technical proficiencies with audio and voice equipment as well as mobile and desktop devices
• Travel may be required to other Cigna locations and offsites as needed to support the Senior Leaders

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an hourly rate of 25 - 38 USD / hourly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan.

We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. Please note that you must meet our posting guidelines to be eligible for consideration. Policy can be reviewed at this link.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an hourly rate of 25 - 38 USD / hourly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group.

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: [email protected] for support. Do not email [email protected] for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.