The Role
Provides administrative support to Sales and Finance teams by processing deal paperwork, maintaining customer and inventory records, answering phones, greeting visitors, coordinating dealer trades, and assisting with title and DMV documentation. The role requires strong organization, attention to detail, communication skills, confidentiality, and proficiency with Microsoft Office and dealership management software.
Summary Generated by Built In
“Starling Buick GMC is a fast-growing, family-owned car dealership dedicated to delivering an outstanding car-buying experience. We value hard work, teamwork, and taking great care of our employees.”
Role Overview
We are looking for an organized, detail-oriented, and friendly Administrative Assistant to support our Sales and Finance (F&I) teams. In this role, you will be the backbone of our front-office operations—helping process deals, manage paperwork, greet clients, and keep our showroom running smoothly.
Key Responsibilities
- Sales & Finance Support: Assist the sales and F&I managers with assembling deal jackets, scanning documents, and tracking paperwork.
- Data Entry & Records: Input new vehicle inventory data, update customer files, and maintain digital and physical logs.
- Customer & Phone Service: Answer incoming front-desk/sales phone calls, route inquiries, and greet showroom visitors with a professional attitude.
- Dealer Trades & Title Work: Help coordinate dealer-to-dealer vehicle trades and assist with basic title or DMV paperwork.
Qualifications & Skills
- Experience: 1+ years of administrative, office support, or receptionist experience (automotive dealership experience is a huge plus!).
- Tech Savvy: Proficient in Microsoft Office (Word, Excel) and comfortable learning dealership management software (DMS).
- Organization: Strong multi-tasking skills with high attention to detail in a fast-paced environment.
- Communication: Clear, polite verbal and written communication skills.
- Integrity: Ability to handle sensitive and confidential customer and financial information responsibly.
Benefits & Perks
- Health, dental, and vision insurance (if applicable)
- Paid time off (PTO) and holiday pay (if applicable)
- Employee vehicle purchase and service discounts
- Growth opportunities within the dealership group
Skills Required
- 1+ years of administrative, office support, or receptionist experience
- Proficiency with Microsoft Office, including Word and Excel
- Ability to learn dealership management software
- Strong multitasking and organizational skills
- High attention to detail in a fast-paced environment
- Clear, polite verbal and written communication skills
- Ability to handle sensitive and confidential customer and financial information responsibly
- Automotive dealership experience
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The Company
What We Do
Starling Automotive Group is a family-owned automotive dealership group that has served Central Florida's automotive needs since 1948. The group operates multiple dealerships, including Starling Chevrolet in Orlando and Starling Chevrolet Buick GMC in St. Cloud. They specialize in the sale of new and quality used vehicles, providing customers with easy trade-ins, competitive financing, and professional automotive maintenance and repair services through their specialized service centers.
