Job Summary:
The Administrative Assistant will perform a wide variety of secretarial and clerical duties. This person must possess strong organization and time management skills with the ability to simultaneously manage multiple tasks. The Administrative Assistant will be responsible for answering phone calls, receiving visitors, filing, conducting research, preparing reports, preparing correspondences, arranging meetings and managing calendars.
Essential Functions:
- Answer and receive all incoming calls and correspondence in a prompt and friendly manner, directing calls to appropriate parties and taking messages.
- Prepare invoices, reports, memos, letters, financial statements and other documents in an accurate and timely manner, using word processing, spreadsheet, database, or presentation software.
- Apply customer service skills, representing the Southwest Key Programs, Inc. in a positive way while working with the public and assist as necessary with special events.
- Maintain accurate and current information for billing, data collection, travel expenses, accounts, petty cash and budget.
- Open, sort, and distribute incoming mail and equipment.
- Help maintain the department’s calendar and assist with scheduling and travel arrangements for departmental staff.
- Perform general office duties, such as maintaining records management database systems, and performing basic bookkeeping work.
Other Functions:
- Distribute and gather paperwork to and from employees.
- Assist with training, duplication of materials, setting up, documenting.
- Maintain inventory control and purchase necessary office supplies.
- Able to react to change productively and handle other essential tasks as assigned.
- Run off-site work-related errands as needed.
Qualifications and Requirements:
- High School diploma or equivalent, with at least one (2) years secretarial/clerical/administrative experience.
- Computer literate with working knowledge of Microsoft Windows (Microsoft Word, Excel) and a variety of online database systems, managing files and records, designing forms and other office procedures and terminology.
- Strong reading comprehension, analytical and organization skills and abilities.
- Regular and punctual attendance.
- Bilingual English/Spanish preferred.
Physical Demands:
Must be able to read, write, and communicate both verbally and in written form to express and exchange ideas. While performing the responsibilities of this job, the employee must be able to access all components of work station and other office equipment. Frequent typing, writing, bending and twisting. Must be able to lift up to 10 pounds.
Work Environment:
General office environment with moderate noise. This position is mostly sedentary, involves sitting most of the time, but may involve walking or standing for brief periods of time. A busy environment with many unscheduled interruptions. Frequent computer use at workstation for extended periods of time. Public contact position requiring appropriate business apparel.
Compliance Agreement:
I have read the above and understand that it is intended to describe the general content of and requirements for performing this job. It is not an exhaustive statement of duties, responsibilities, or requirements. I understand that reasonable accommodation may be provided to enable individuals with disabilities to perform the essential functions. I also understand that my job description is subject to change and that this description does not preclude my supervisor's authority to add or change duties or responsibilities.
Skills Required
- High school diploma or equivalent
- At least 1–2 years of secretarial, clerical, or administrative experience
- Working knowledge of Microsoft Windows
- Working knowledge of Microsoft Word and Excel
- Experience with online database systems, file and records management, form design, and office procedures
- Strong reading comprehension, analytical, organizational, and time management skills
- Regular and punctual attendance
- Bilingual English and Spanish proficiency
- Ability to read, write, and communicate verbally and in writing
- Ability to lift up to 10 pounds and perform frequent typing, writing, bending, and twisting
What We Do
Southwest Key Programs is a national, Latino-led nonprofit organization that creates opportunities and improves the quality of life for thousands of youth and families. It provides safe shelter for unaccompanied immigrant minors, alternatives to incarceration, career development, and quality education. Its work is delivered through four primary programming areas: immigrant children’s shelters, youth justice, Workforce Solutions, and Promesa Public Schools.


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