ADMINISTRATIVE ASSISTANT

Since 1995, Christ Community Health Services (CCHS) has provided high-quality healthcare to the underserved in the context of distinctively Christian service. As a faith-based Federally Qualified Health Center (FQHC), we serve approximately 60,000 patients each year across our Memphis health centers, offering primary care, dental, behavioral health, pharmacy, and specialty services to the communities that need them most.

We are seeking a highly organized, dependable Administrative Assistant to provide high-level support to executive leadership and help keep daily administrative operations running smoothly.

In this role, you will coordinate calendars, meetings, communications, travel needs, and board committee activities while supporting office operations across the organization. You will also assist with patient concern follow-up, visitor and vendor support, mail distribution, facility coordination, and special projects.

The ideal candidate communicates professionally, manages competing priorities, exercises sound judgment, and handles confidential information with discretion.

At CCHS, how the work is done matters as much as what is done. Our core values aren’t wall art—they are performance expectations. Here is what they mean for an Administrative Assistant:

Intentional Love
Love here is a choice, not a feeling. In this role, it means welcoming visitors and employees with patience and respect, responding to patient concerns with compassion, communicating thoughtfully, and treating every interaction as an opportunity to make someone feel heard and valued.

Devoted Service
We are go-getters who take initiative instead of waiting for someone else to act. In this role, it means anticipating executive and administrative needs, following through on meeting and project details, ensuring mail and requests reach the right people, and taking ownership of tasks through completion.

Humble Excellence
Excellence is not perfection, but we reject mediocrity. In this role, it means producing accurate meeting materials and minutes, maintaining organized records, protecting confidential information, and delivering dependable, high-quality support while staying teachable, welcoming feedback, and taking accountability.

• Assist the Chief Medical Officer (CMO) and Chief Compliance Officer (CCO) with day-to-day calendars, meeting setup, meeting notes, monitoring and sorting emails, follow-up tasks, travel needs, prioritizing sensitive matters, and ongoing executive support.
• Provide backup administrative support to the CIO and COO as needed.
• Place orders for lunches and floral deliveries as requested.
• Scan files and maintain administrative records as needed.
• Work with the CCO and Executive Administrative Manager to prepare meeting materials and record minutes for the Board Compliance & Quality Oversight Committee and Governance Committee.
• Assist the Executive Administrative Manager as needed and provide backup support to the CEO.
• Complete special projects as requested.
• Maintain confidentiality when handling patient, employee, executive, and organizational information.
• Provide backup support for company van scheduling and mileage tracking during the absence or unavailability of the Administrative Assistant responsible for these duties.
• Assist with booking the Executive Conference Room.
• Greet and assist vendors and visitors and respond to employee needs.
• Notify staff regarding deliveries.
• Provide backup support for receiving, sorting, distributing, and coordinating incoming and outgoing U.S. Postal Service and interoffice mail for Administration and clinic locations during the absence or unavailability of the Administrative Assistant responsible for these duties.
• Perform other duties as required.

• Strong written and verbal communication skills, including professional telephone communication, receiving instructions, and composing written correspondence.
• Ability to make independent decisions on routine activities within the scope of the position, with occasional guidance from a manager.
• Ability to maintain confidentiality and handle sensitive patient, employee, executive, and organizational information with discretion.
• Comfort using common office equipment, including a computer, telephone, photocopier, fax machine, and calculator.
• Physical readiness for an office-based role: approximately 80% sitting, 10% standing, and 10% walking, with about 5% of time spent lifting, pulling, or pushing items up to 10 pounds, with or without assistance.
• Ability to work in a typical office environment.

• The opportunity to support an organization providing healthcare services to underserved communities.
• A mission-driven, faith-based healthcare environment.
• The opportunity to work alongside executive leadership and support organization-wide operations.

If you are an organized, dependable, detail-oriented professional who enjoys supporting others and helping an organization operate effectively, we invite you to consider joining Christ Community Health Services.

Come serve with purpose. Come support our mission. Come make a difference in our community.