Ingram Content Group (ICG) is hiring an Administrative Assistant to support the Library and Ingram Book Company teams in our LaVergne, TN office. This Individual performs administrative tasks and manages confidential information. Handles incoming and outgoing correspondence, maintains files, schedules and coordinates meeting arrangements. Handles all staff supplies, events, travel, expense reports, and other administrative support as needed. Prepares daily sales reports and creates PowerPoint presentations for executive leadership. Serves as central point of contact for VP of Ingram Library Services and VP and GM Commercial Sales and Operations.
Ingram Content Group (“Ingram”) connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries, and educators, Ingram makes these services seamless and accessible through technology, innovation, and creativity. With an expansive global network of offices and facilities, Ingram’s services include digital and physical book distribution, print-on-demand, and digital learning.
Required Qualifications:
- High school diploma or equivalent
- 3 years experience in customer service or administrative role
Preferred Qualifications:
- Experience managing multiple projects at once
- Proficiency with All Microsoft Office Programs
Key Responsibilities:
- Provides confidential administrative support.
- Prepares correspondence, weekly and monthly reports, memos contracts, etc.
- Collects and prepares information for use in meetings with staff members and clients.
- Routes telephone calls, schedules meetings, schedules travel and lodging arrangements, maintains systematic files, greets guests upon arrival for meetings, orders supplies, and maintains expense reports
- Coordinates all departmental events and organized meetings
- Completes daily, weekly, and monthly reports which could include inventory, daily status, variances, credit lines, efficiency, etc.
- Organizes all IT equipment initiatives and any departmental moves.
- Works directly with vendors to negotiate purchasing cost for various supplies.
Hiring Salary Range: $22.62 to $28.03. This range represents the anticipated low and high end of the salary for this position and will be determined by factors including but not limited to: applicant’s education, experience, knowledge, skills, and abilities, geographic location as well as internal equity and alignment with market data.
Additional InformationPerks/Benefits:
- A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA.
- 10 vacation days & 10 sick days accrued annually and 3 personal days
- 401K match, Life and AD&D, Employee Assistance programs, Group Legal, & more
- Wellness program with access to onsite gym and basketball court for associates
- Encouraged continued education with our tuition reimbursement program
- Financial and in-kind opportunities to engage with non-profits in your community
- Company match program for United Way donations
- Volunteer opportunities and in-kind drives for non-profits throughout the year
- Take breaks or brainstorm in our game room with ping pong & foosball
- Casual Dress Code
Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, Tennessee Book Company LLC, Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information.
- EOE-Race/Gender/Veterans/Disabled
- We participate in EVerify.
- EEO Poster in English
- EEO Poster in Spanish
Skills Required
- High school diploma or equivalent
- Three years of experience in customer service or an administrative role
- Experience managing multiple projects simultaneously
- Proficiency with all Microsoft Office programs
Ingram Content Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ingram Content Group and has not been reviewed or approved by Ingram Content Group.
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Fair & Transparent Compensation — Pay is considered decent or competitive for the area in several roles, especially in warehouse and entry-level positions. Feedback suggests overtime opportunities can reliably boost take-home pay.
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Healthcare Strength — Health coverage is often highlighted as solid, with some roles noting day-one eligibility. This stability is cited as a reason some employees remain, particularly in physically demanding warehouse roles.
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Retirement Support — A 401(k) with employer match is commonly referenced as part of the package. This element contributes to perceptions of a standard, dependable benefits offering.
Ingram Content Group Insights
What We Do
The world is reading. Ingram helps connect our world with the books they want—print and digital—when they need them, in the simplest ways. To better serve an increasingly connected global community of readers we are transforming the book industry for the better: through smart leadership, cutting-edge technology, and revolutionary innovations in the manufacture and distribution of books. Providing comprehensive services for publishers, retailers, libraries and educators, Ingram makes these services seamless and accessible through technology, innovation and creativity. With an expansive global network of offices and facilities, Ingram’s services include digital and physical book distribution, print on demand, and digital learning. Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, VitalSource Technologies LLC, Ingram Library Services LLC, and Tennessee Book Company LLC.









