Administrative Assistant - Corporate Communications

As infrastructure critical to the region’s growth and prosperity, Nashville International Airport ® (BNA®) is a vital asset for Middle Tennessee and serves as a gateway to Music City and beyond. The State of Tennessee’s 2025 Economic Impact Study reports that in 2024 alone, BNA generated $13.8 billion in total economic impact, supported 80,000 jobs and contributed to $2.1 billion in federal, state and local taxes. BNA receives no local tax dollars. For more information, visit flynashville.com. Follow us on Facebook: @NashvilleInternationalAirport, X: @Fly_Nashville and Instagram: @FlyNashville. Learn more about New Horizon, our $3 billion growth and expansion plan for the airport, at BNANewHorizon.com.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities/Drug Free Workplace.

 Hiring Process:

• Apply online
• Interview(s)
• Offer
• Ten (10) year background check, including criminal history check, motor vehicle check, pre-employment drug screen and breath alcohol test
• Onboarding

 Benefits:  

• Deferred compensation plans
• Educational Assistance
• Health, Dental, Vision, Life, Disability Insurance
• Health Screenings
• Paid Holidays
• Annual/Bereavement/Military Leave

Accepting Applications until filled. 

Hourly Range: $20.94 (Min.) - $28.50 (Mid.) - $36.05 (Max.)

*Final pay offer will be based on relevant skills and experience to the position.

Job Summary: The Administrative Assistant for Corporate Communications and Marketing performs administrative support and assigned responsibilities to ensure efficient operations of the office. This includes budget coordination, calendar management, travel, meeting requirement and a high-level understanding of confidentiality. Other responsibilities include supporting the departments (Communications, Event Planning, Arts at the Airport and Customer Experience) to fulfill the mission of MNAA. 

Essential Job Duties: 

• Coordinates activities within department providing direct support VP, Corporate Communications and Marketing. 
• Enters agreements into financial and business systems, and runs reports as requested from those systems.
• Keeps contracts updated for the website, social media, web feedback portal and Mailchimp.
• Completes business management activities for the department, including monitoring department budgets.
• Maintains and updates master community contact list.
• Serves as point of contact for outside consultants, contractors, and vendors desiring to work with the department on MNAA projects.
• Answers and directs phone calls in a professional manner.
• Greets department's visitors and directs them in the right direction, answers inquiries, and creates a welcoming environment.
• Monitors the department's shared email folder and disseminates emails as appropriate.
• Organizes and schedules meetings and appointments.
• Produces and distributes correspondence memos, letters, faxes and forms.
• Attends meetings and takes accurate notes to ensure departmental assignments are accurate, updated and disseminated on the expected schedule.
• Develops and maintains filing system for department.
• Understands and maintains a high level of confidentiality.
• Handles sensitive information in a confidential manner.
• Receives, sorts and distributes mail.
• Participates in the implementation of new systems and technologies to support of Corporate Communications and Marketing Department.
• Orders and maintains office supplies for department.
• Organizes and books travel arrangements.
• Receives invoices, reviews for accuracy and submits for payment.
• Procures items and services for the department; tracks records in adherence with procurement procedures and processes.
• Manages retention and destruction of departmental documents.
• Assists in preparing presentations and materials.
• Coordinates the repairs and maintenance of office equipment.
• Interprets policies, rules and regulations as required.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
• Maintains regular on-time attendance.
• Follows all safety regulations.
• Supports MNAA's commitment to its culture and values, including Respect, Integrity, Service and Excellence (RISE).
• Performs other duties as assigned.

Knowledge, Skills, Abilities and Other Characteristics: 

• Interpersonal: Energetic, self-motivated and courteous individual with commitment to MNAA’s core values of respect, integrity, service and excellence.
• Office Management: Knowledge of general office management practices and procedures.
• Computer Use: Skill in using a personal computer, the internet, and other software to perform job-related functions.
• Customer Service: Skill in providing customer service, including listening to customers' needs, identifying customer solutions, assessing quality of customer services, and evaluating customer satisfaction.
• Managing Workload: Skill in organizing and prioritizing work, handling multiple responsibilities, and meeting deadlines.
• Receiving Direction: Skill in receiving and following written and oral direction.
• Office Equipment: Skill in using standard office equipment such as telephones, copy machines, scanners, multi-functional printers, and fax machines.
• Confidentiality: Skill in exercising sound judgment and discretion in the handling of sensitive documents and issues.
• Computer Skills: Skill in using Microsoft Office applications such as Outlook, Word, Excel, and PowerPoint. Knowledge of DocuSign and Procore (Design and Construction program management software) is beneficial. Ability to take meeting minutes with accuracy. Demonstrated ability to type at the rate of 70 words per minute.
• Microsoft Windows: Skill in using the Microsoft Windows operating system.
• Problem Solving: Skill in identifying problems and reviewing related information to develop and evaluate options and implement solutions.
• Relationship Building: Skill in establishing and maintaining effective and professional working relationships with others.
• Communication: Skill in communicating effectively at all levels of the organization and with stakeholders, both orally and in writing.
• Efficiency: Skill in working efficiently under strict deadlines.
• Judgment and Decision Making: Skill in considering the relative costs and benefits of potential actions to choose the most appropriate one.
• Written Comprehension: Ability to read and understand information and ideas presented in writing.
• Dependability: Acts reliably and responsibly with others.
• Ethical Behavior: Consistently displays ethical behavior.
• Independence: Develops one's own ways of doing things, guides oneself with little or no supervision, makes independent decisions, and depends on oneself to get things done.
• Initiative: Displays a willingness to take on responsibilities and challenges.
• Attention to Detail: Is careful about detail and thorough in completing work tasks.
• Flexibility: Adapts to a changing work environment, including organizational needs and pace of work.
• Learning: Displays a willingness to quickly acquire knowledge relevant to the job.
• Professionalism: Demonstrates professional behavior and appearance in all situations.
• Ability to obtain and maintain a Secure Identification Display Area (SIDA) Badge.

Qualifications: 

Required: 

• High School Diploma 
• 2-4 years of experience in administrative, clerical, or office management.

Preferred:

• Associate's degree in a related field.
• 4-7 years of experience in administrative, clerical, or office management.
• Public Notary
• Certified Administrative Professional