Job Posting Title:
Administrative Assistant, Grand FloridianReq ID:
10158918Job Description:
At Disney, we‘re storytellers. We make the impossible, possible. We do this through utilizing and developing cutting-edge technology and pushing the envelope to bring stories to life through our movies, products, interactive games, parks and resorts, and media networks. Now is your chance to join our talented team that delivers unparalleled creative content to audiences around the world. “We create happiness.” That’s our motto at Walt Disney Parks and Resorts. And it permeates everything we do. At Disney, you’ll help inspire that magic by enabling our teams to push the limits of entertainment and create the never-before-seen!
The Administrative Assistant will provide essential administrative support to the Proprietors and the Hotel Manager of the Grand Floridian Resort. With a proactive mindset, resourceful approach, and flexible attitude, you will play a key role in ensuring leaders have the tools and support needed to achieve business objectives and operational priorities. Your keen attention to detail, exceptional organizational skills, and problem-solving abilities will help maintain consistency across the organization while contributing to the magic of Disney and helping our team craft memorable vacation experiences that our Guests enjoy time and time again.
The Administrative Assistant for Grand Floridian Resort will report to the Rooms Manager of the Grand Floridian Resort and sits in Lake Buena Vista, FL.
* This is an on-site role based in Lake Buena Vista, FL and relocation will not be available for this position.
Responsibilities:
Manage complex calendars for Proprietors and the Hotel Manager, including daily meeting coordination, long-term planning, and travel schedules.
Coordinate all aspects of meetings: logistics, room reservations, invitations, agendas, materials, and AV/video conferencing support.
Prepare business presentations, correspondence, communications, reports, and other written materials on behalf of leadership.
Prepare and submit expense reports in compliance with company policies and deadlines.
Prepare recurring reports, status updates, and summaries to support operational decision-making.
Maintain office efficiency through ordering, stocking, and managing inventory of supplies, snacks, and beverages.
Oversee office logistics such as mail handling, FedEx requests, invoice processing, and purchase orders (Casual Buyer).
Maintain organized filing, records management, and document retrieval systems to ensure accurate and efficient access to information.
Assist with space planning by maintaining and updating the office seating chart.
Partner with Facilities Management to address workspace needs and support office operations.
Support the planning and execution of employee celebrations, recognition events, and team-building activities.
Assist with onboarding, separations, and retirements to ensure seamless team member transitions.
Participate in hurricane preparedness planning and special projects as assigned.
Manage multiple tasks, deadlines, and priorities with timely follow-up and communication.
Basic Qualifications:
2+ years of experience in an administrative or office role, preferably supporting operations managers or cross-functional teams.
Proficiency with Microsoft Office Suite, including Outlook, Word, PowerPoint, and Excel, as well as SAP and Coupa, with the ability to quickly adapt to and utilize new software or tools.
Technologically savvy, with a proven ability to learn and master new systems and platforms efficiently.
Excellent written and verbal communication skills with strong attention to accuracy, professionalism, and detail.
Proven track record of maintaining confidentiality and exercising sound judgment in handling sensitive information.
Strong team player with a collaborative mindset, able to build and maintain positive relationships with internal teams and external stakeholders and contribute proactively to team success.
Highly organized and detail-oriented, with exceptional time management and prioritization skills to effectively manage tasks in a fast-paced environment.
Resourceful, flexible, and solutions-oriented, with the ability to anticipate needs, act decisively, and solve problems effectively.
Ability to remain composed and effective while managing unexpected challenges, shifting priorities, and urgent business needs.
Demonstrated ability to provide exceptional service and support to cross-functional teams, ensuring smooth operations and successful project execution.
Preferred Qualifications:
Familiarity with Walt Disney World policies, procedures and offerings.
Experience coordinating events or managing logistics for team-building activities, recognition programs, or similar initiatives.
Familiarity with inventory management and procurement processes, including tracking, ordering, and maintaining supplies.
Proven experience in project coordination, including tracking progress and generating reports to support team operations.
Required Education:
High School Diploma or Equivalent.
Preferred Education:
Bachelor's degree in Business Administration, Organizational Management, Hospitality Management, or a related field.
Additional Information
Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits.
The pay rate for this role in Lake Buena Vista, FL is $22.16-$29.72 per hour. The base pay actually offered may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience, among other factors. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.Job Posting Segment:
Resort OpsJob Posting Primary Business:
Resort- Grand Floridian Bch Resort & Spa (WDW)Primary Job Posting Category:
Executive SupportEmployment Type:
Full timePrimary City, State, Region, Postal Code:
Lake Buena Vista, FL, USAAlternate City, State, Region, Postal Code:
Date Posted:
2026-09-08Skills Required
- 2+ years of experience in an administrative or office role, preferably supporting operations managers or cross-functional teams
- Proficiency with Microsoft Office Suite, including Outlook, Word, PowerPoint, and Excel
- Proficiency with SAP and Coupa, with the ability to learn new software and tools
- Technologically savvy with the ability to learn and master new systems efficiently
- Excellent written and verbal communication skills
- Strong attention to accuracy, professionalism, and detail
- Experience maintaining confidentiality and exercising sound judgment with sensitive information
- Collaborative team-player skills and ability to build positive relationships with internal and external stakeholders
- Strong organization, time management, prioritization, and multitasking skills
- Resourceful, flexible, solutions-oriented, and able to solve problems effectively
- Ability to manage unexpected challenges, shifting priorities, and urgent business needs
- Ability to provide exceptional service and support to cross-functional teams
- High school diploma or equivalent
- Familiarity with Walt Disney World policies, procedures, and offerings
- Experience coordinating events or managing logistics for team-building or recognition activities
- Familiarity with inventory management and procurement processes
- Experience with project coordination, progress tracking, and operational reporting
- Bachelor's degree in Business Administration, Organizational Management, Hospitality Management, or a related field
The Walt Disney Company Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about The Walt Disney Company and has not been reviewed or approved by The Walt Disney Company.
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Pay Growth & Progression — Recent union agreements raised wage floors for large groups of park cast members—e.g., Disneyland’s $24/hour minimum rising to $26 over the contract and Walt Disney World’s path from $18 toward about $20–$20.50 by 2026—signaling upward movement in hourly pay. These steps are described as meaningful improvements for many frontline roles.
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Healthcare Strength — Company materials outline medical, dental, and vision coverage for many full‑time roles, wellness resources, and (in Central Florida) access to Centers for Living Well clinics and pharmacy. References to mental‑health support and paid time off reinforce a strong core health offering.
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Wellbeing & Lifestyle Benefits — Complimentary theme‑park admission and discounts on hotels, dining, merchandise, and recreation are positioned as signature perks. Education support through Disney Aspire adds notable lifestyle value for eligible hourly employees.
The Walt Disney Company Insights
What We Do
The Walt Disney Company is a leading diversified international family entertainment and media enterprise that operates through segments including entertainment, sports, and experiences.
