Administrative Assistant - Case Management

Posted Yesterday
Be an Early Applicant
Spokane, WA, USA
In-Office
Mid level
Healthtech
The Role
Provide clerical and coordination support for Care Management, Social Work, and Interpreter Services. Maintain departmental communications and supplies, handle social work intake, liaise with insurers and government reviewers, assist utilization management and regulatory/commercial review processes, and support department leadership.
Summary Generated by Built In

Performs critical clerical functions for Care Management and Social Work support, and Interpreter Services.  Provides primary clerical assistance to Department leadership.  Maintains departmental communication systems.  Maintains supply systems for the department.  Provides intake services for social work referrals and other Care Management Services responsibilities.

Provides clerical and coordinative services to utilization management system and staff.  Serves as a communication line between Utilization Care Management staff and external insurance reviewers and governmental bodies, as well as between Case Management and internal departments, especially business services and admissions.  Assists Care Mangers in Regulatory and Commercial review processes.

Providence caregivers are not simply valued – they’re invaluable. Join our team at Providence Holy Family Hospital and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required qualifications:

  • 3 years of Job related experience including responsible clerical work.

Preferred qualifications:

  • Coursework/Training: Completion of a basic business school or business management course.
  • Healthcare experience.

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security.  We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

About Us
At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

Posted are the minimum and the maximum wage rates on the wage range for this position.  The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.

Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Skills Required

  • 3 years of job-related experience including responsible clerical work.
  • Completion of a basic business school or business management course.
  • Healthcare experience.

Providence Health & Services Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Providence Health & Services and has not been reviewed or approved by Providence Health & Services.

  • Healthcare Strength Coverage spans medical, dental, and vision, with robust mental health support including up to 25 free therapy sessions and a well‑being platform. Additional resources like caregiver assistance and plan assistance can bolster access and overall health support depending on location and eligibility.
  • Retirement Support A 401(k) with employer match and an additional discretionary contribution, plus a student‑debt retirement savings match, provide meaningful long‑term savings support. Planning tools and Public Service Loan Forgiveness eligibility further strengthen the financial security package.
  • Parental & Family Support Back‑up child and elder care through Bright Horizons and paid parental leave offer practical support for caregiving needs. Relocation assistance and other family‑oriented resources complement the core benefits where available.

Providence Health & Services Insights

Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: Portland, OR
20,990 Employees

What We Do

At Providence, our strength begins with understanding. We take time to see, hear and value everyone who walks through our doors—patient or caregiver, family support person or volunteer. Working with us means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others.

Similar Jobs

People Inc. Logo People Inc.

Editor

AdTech • Consumer Web • Digital Media • eCommerce • Marketing Tech
Remote or Hybrid
US
3500 Employees
55K-58K Annually

PwC Logo PwC

Artificial Intelligence Engineer

Artificial Intelligence • Professional Services • Business Intelligence • Consulting • Cybersecurity • Generative AI
Hybrid
57 Locations
370000 Employees
51K-113K Annually

PwC Logo PwC

Tax Manager

Artificial Intelligence • Professional Services • Business Intelligence • Consulting • Cybersecurity • Generative AI
Hybrid
13 Locations
370000 Employees
99K-266K Annually

PwC Logo PwC

Front Office Strategy Consulting - Sales Strategy Senior Associate

Artificial Intelligence • Professional Services • Business Intelligence • Consulting • Cybersecurity • Generative AI
Hybrid
9 Locations
370000 Employees
77K-202K Annually

Similar Companies Hiring

Sailor Health Thumbnail
Healthtech • Social Impact • Telehealth
New York City, NY
20 Employees
Granted Thumbnail
Artificial Intelligence • Healthtech • Insurance • Mobile • Financial Services
New York, New York
23 Employees
OneImaging Thumbnail
Healthtech
Miami, FL
62 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account