Administrative Account Assistant

ABOUT HUB:

In a rapidly changing world, HUB advises businesses and individuals on how to prepare for the unexpected. As one of the worlds' largest insurance brokers, our focus is dedicated to providing our customers with the peace of mind that what matters most will be protected-through unrelenting advocacy and tailored insurance solutions that put our clients in control. Our growing team of professionals across North America represents a broad, deep and one-of -a kind aggregation of entrepreneurs and leaders recognized for their excellence throughout the insurance community.

THE OPPORTUNITY:

The Administrative Account Assistant provides administrative support to account managers in general account assistance and other special projects ensure the efficient day-today operation of the office; performs routine clerical and administrative functions and provides back‐up as needed for all administrative functions.  

If you’re a  self-motivated individual with a strong interest in having a successful career, we encourage you to apply.

Duties & Responsibilities

• Provides administrative support for all departments such as, printing, filing, photocopying, data entry, scanning, binding and collating, downloading company reports, mail distribution and mail-outs.

• Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents.

• Orders, receives and maintains office supplies and proactively ensures office supplies are available when needed.

• Operate office equipment, copiers, or phone systems and arrange for repairs when equipment malfunctions.

• Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.

• Helps with data entry, reports, numbers, etc. as assigned.

• Maintains accurate and organized account files by appropriately documenting conversations with clients and carrier representatives; updates all HUB computer systems and automated agency management systems; ensures the accuracy of data.

• Responsible for service work as needed on a daily basis. Including but not limited to the following: certificates of insurance, policy changes and client payments.

• Assist with marketing clients to carriers.

• Accesses carrier websites, pull documents and distributes to service staff for processing.

• Open, read, route, and distribute incoming mail, including scanning and coding/indexing when necessary.

• Process outgoing mail as needed.

• Performs other duties and projects as assigned.

Knowledge / Skills / Abilities

Ability to effectively and professionally communicate orally and in writing with internal and external customers.

Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Confidence and demeanor to effectively interact with all levels within the organization.

Ability to efficiently gather pertinent information and facts, analyze and solve problems timely and thoroughly.

Ability to prioritize and organize multiple tasks and responsibilities in order to complete assignments on time and with optimal accuracy.

Ability to respond to customer needs,

Computer skills:

proficiency with Microsoft Office Suite and Outlook.

Critical Thinking:

Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

Desire to learn and grow within the insurance industry.

Knowledge of administrative and office procedures and systems such as word processing, managing files and records, designing forms, and workplace terminology.

Computer skills: proficiency with Microsoft Office Suite, Outlook and agency management systems.

Working Conditions and Physical Demands

This position primarily involves remaining in a stationary position for the majority of the workday.

The person in this position frequently communicates with colleagues and clients both in person and on the telephone; Must be able to communicate and exchange accurate information.

Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.

The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.

The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.

Maintain work pace appropriate to general workload; perform activities on schedule, maintain regular attendance/punctuality within specified tolerances; complete normal workday and/or week; perform at a consistent pace without excessive rest periods.

WHY CHOOSE HUB?:

Throughout our network of more than 450 HUB offices in North America, we offer a competitive exciting and friendly work environment that strategically positions our employees for longevity and success.  At HUB, we believe in  investing in the future of our employees, and provide continuous opportunities for growth and development. Our entrepreneurial culture fosters an environment that empowers our people to make the best decisions for our customers and organization, focusing on expanding the industry knowledge of our insurance professionals to better serve our valued clients. We are committed to providing you with competitive and flexible benefits options that are rooted in your current needs, yet evolves as your needs change over time. Join us in taking the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction.

We are the perfect fit if you:

• Are seeking a progressive work environment at a rapidly growing organization
• Have a desire to help others protect their future
• Have an entrepreneurial spirit and are challenged by the opportunity to grow the business
• Are focused on learning and development to enhance your industry knowledge and expertise
• Are a self-starter willing to invest time and energy to learn the technical aspects of our business
• Believe in integrity and building success by developing relationships with others

LIKE US SO FAR?

Take the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction.  Apply online today!

Are you a veteran?  Disabled?  We welcome ALL candidates and are proud of our wonderfully diverse employee population.

#LI-RS

WHAT YOU BRING TO THE TABLE:

• Hold a high school diploma/GED (college degree strongly preferred)

• Have at least 3+ years of related employee benefits experience within a brokerage environment

• Life & Health license is preferred

• Have the confidence and demeanor to effectively interact with all levels within the organization

• Are computer literate - Microsoft Office Suite and Outlook

• Are well-organized with excellent verbal and communication skills

The expected salary range for this position is $18-22/hr and will be impacted by factors such as the successful candidate's skills, experience and working location, as well as the specific position's business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits, and eligible bonuses, equity and commissions for some positions.

#LI-RS

Join the HUB team and watch your career take off! Apply today! Are you a veteran?  Disabled?  We welcome ALL candidates and are proud of our wonderfully diverse employee population.

HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here at http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm .

EEOAA Policy

E-Verify Program

We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the US Recruiting Team toll-free at (844) 300-9193 or [email protected]. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

Department Office Administration & Clerical

Required Experience: 1-2 years of relevant experienceRequired Travel: No Travel Required

Required Education: High school or equivalent

HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here at http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm .

EEOAA Policy

E-Verify Program

We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the US Recruiting Team toll-free at (844) 300-9193 or [email protected]. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.