Administration & Support Assistant

Posted 8 Days Ago
Be an Early Applicant
Cheboygan, MI, USA
In-Office
Junior
Insurance
The Role
Provides front-office administrative support by answering and routing calls, greeting clients and staff, distributing mail, maintaining databases, and assisting the Personal Lines team. Requires strong organization, customer service, confidentiality, teamwork, computer proficiency, and intermediate Microsoft Excel, Word, and Outlook skills. This is an in-office position in Cheboygan, Michigan.
Summary Generated by Built In

Grow With Us! At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious Administrative Assistant to join our team. This position will report to our agency located in Cheboygan, MI. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is an in-office position.
Responsibilities:

  • Answer the phones and distribute calls to the appropriate departments

  • Greet Client and internal staff as they into the office

  • Sort and distribute mail to the appropriate departments

  • Maintain and update database systems as needed

  • Assist the Personal Lines team

  • Any other duties that are assigned.
     

Qualifications:

  • Minimum high school diploma

  • Experience with Consumer facing, computer basic skills, willingness to work as team member 1-3 years in an administrative position in an office setting

  • Strong customer service skills

  • Must display a high level of confidentiality

  • Must have strong computer skills and an intermediate level of Excel and Work including the use of Outlook
     

Benefits:

  • Company Paid Life Insurance, Long-Term and Short-Term Disability.

  • Medical, Dental, Vision and FSA/HSA plans.

  • 401(k) with company match.

  • Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits.

  • Generous PTO.

  • An awesome team of professionals!
     

The Hilb Group is an equal opportunity employer, and we actively support and comply with all applicable federal, state, and local laws prohibiting all forms of discrimination in employment. Additionally, we have a zero-tolerance policy for all forms of harassment in violation of federal, state, and local laws.

Skills Required

  • High school diploma
  • One to three years of administrative experience in an office setting
  • Consumer-facing experience
  • Basic computer skills
  • Strong customer service skills
  • Ability to work as a team member
  • High level of confidentiality
  • Strong computer skills
  • Intermediate Microsoft Excel skills
  • Intermediate Microsoft Word skills
  • Microsoft Outlook experience

Hilb Group Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Hilb Group and has not been reviewed or approved by Hilb Group.

  • Strong & Reliable Incentives — Base pay and commission compare favorably to nearby agencies or prior employers in certain markets and roles.
  • Retirement Support — The 401(k) program is frequently praised, with the match described as good.
  • Wellbeing & Lifestyle Benefits — Work-from-home flexibility consistently stands out as a top perk and is often highlighted as part of the overall package.

Hilb Group Insights

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The Company
HQ: Richmond, VA
319 Employees
Year Founded: 2009

What We Do

Partners Together - Endless Possibilities Hilb Group provides the resources of a big insurance broker and the attentive, personal service of a small agency. Our people are our greatest strength. Our values of trust, passion, integrity and growth drive our actions to benefit every client. Managing Risk Your risk profile doesn’t matter – Hilb paints a very wide portrait. We have more than 30 industry specialties, which gives our clients and brokers a unique advantage. We form enduring partnerships to get the best results every time, and work with the top insurers to provide a huge range of high-quality choices, matched exactly to your needs. About Hilb Group Founded in 2009, Hilb Group is a Top 25 middle market independent insurance broker. Hilb Group offers expertise in property & casualty, employee benefits, and retirement services to business and individuals throughout the nation.

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