Job Description
As a OneMain Administration Specialist, you will join a team that is quality driven. Administrative Specialists are held to a high standard and must be able to multi-task without compromising quality. Fact-finding analytical activities are required. This person will be in contact with staff, co-workers, internal departments, vendors, attorneys, and debt buyers.
Duties include:
- Updating policies & procedures.
- Processing repurchase requests.
- Creating Quality Assurance programs for tasks completed in the department.
- Processing Affidavit requests from various debt buyers, litigation vendors and attorneys.
- Coordinating and completing post-sale operational tasks.
- Making decisions in controlling business risks, staff results, and quality service to debt buyers and internal departments.
- Fielding difficult calls from staff and determining satisfactory resolution based on approved strategies.
Required Skills and Qualifications:
- High School / GED Diploma some college preferred
- Strong problem solving skills
- Creative research skills
- Strong verbal and written skills
- Ability to maintain confidentiality and sensitive information
- Proficient in basic MS office applications
COMPENSATION:
- OneMain offers an excellent compensation package including a competitive base pay
- Benefits include medical, dental, vision, life insurance, 401K, profit sharing, holiday and vacation time off
WHO WE ARE
OneMain Financial is the country’s largest lending-exclusive financial company, proudly serving millions of customers with safe, affordable and transparent installment loans. Our customers turn to us every day—online and at 1,500 branches in 44 states—to help them take control and improve their financial lives with solutions for debt consolidation, medical expenses, household bills, home improvements and auto purchases. Our talented and dedicated team members constantly look for responsible ways to serve our customers when, where and how they want. It’s all about doing the right thing—a mission that hasn’t changed for more than 100 years.
OneMain is an equal opportunity employer
OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.
What We Do
OneMain provides personal loans with one on one, local service at branches nationwide. Our personalized loan solutions offer customers a simple and straightforward loan application, fixed rates, fixed payments, clear terms and multiple payment options.
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