Jobs at OneMain Financial

Lead OneMain's organic brand content strategy across owned channels. Develop editorial strategy and content roadmap, manage content planning and production (photo/video/freelancers), grow audience and employer brand, oversee community engagement and performance reporting, partner with Corporate Communications, HR, Legal and business leaders, and optimize visibility for emerging platforms including AI-driven search.

Leads Technology business operations across financial management, budgeting, forecasting, procurement, workforce planning, cross-functional initiatives, executive communications, and people operations. Partners with FP&A, HR, Finance, Procurement, and Technology leadership to reconcile staffing and spending assumptions, manage operating cadence, coordinate planning and performance cycles, improve accountability, and resolve cross-functional issues. Manages a small team while remaining hands-on with financial analysis, communications, and executive coordination.

Provides high-level administrative and operational support by managing calendars, travel, expenses, meetings, records, reports, action items, and competing priorities. The role requires independent judgment, confidentiality, proactive problem-solving, and coordination across teams. Responsibilities also include supporting leadership, tracking deliverables, improving administrative processes, preparing business materials, and ensuring follow-through on commitments.

Locate customers and vehicle collateral through skip-tracing techniques, manage repossession accounts from assignment through auction transport, communicate with delinquent customers, maintain repossession and transport vendor relationships, and complete required federal and state regulatory paperwork while following FDCPA and CFPB requirements.

Develop and optimize consumer credit underwriting, pricing, acquisition, and risk strategies using historical customer data. Conduct deep analysis, segmentation, modeling, sensitivity analysis, validation, reporting, and quality control. Use SQL, SAS, Excel, and other analytical tools to identify customer behavior drivers, improve profitability, mitigate losses, automate processes, and communicate insights to management and business partners.

Leads Auto Verifications operations by developing managers, setting quality, service, productivity, and fraud-prevention standards, strengthening controls, and driving process and technology improvements. Partners with Risk, Fraud, Compliance, Technology, Finance, and business leaders to address risks, improve efficiency and customer experience, analyze performance, and communicate recommendations to senior leadership.

Supports employee relations and positive team member experiences by advising managers and employees, investigating workplace concerns, interpreting employment laws, facilitating HR programs, and resolving performance, conduct, and conflict issues. The role provides consultative guidance, conducts investigations, supports corrective actions and performance improvement plans, and contributes to projects that improve employee relations across a dispersed workforce.

Manages the design, implementation, facilitation, and measurement of operations training programs. Partners with business and learning teams to develop scalable programs, support secured loan performance, manage milestones, facilitate live and virtual sessions, evaluate effectiveness, and improve learner outcomes. Builds business relationships, manages user communications, maintains content standards, and uses metrics to drive continuous improvement.

Contact delinquent and charged-off personal-loan customers by phone to negotiate repayment or settlement arrangements. Document account status and customer information in computer systems, investigate consumers using skip-tracing tools, and meet individual and team performance targets. The role requires compliance with the FDCPA and state regulations, strong negotiation and communication skills, confidentiality, and willingness to work late shifts and one Saturday monthly at the Evansville, Indiana campus.

Collects and services personal loan and credit card accounts through inbound and outbound phone, web chat, and text communications. Assists customers with financial servicing needs, negotiates repayment solutions in compliance with FDCPA and state regulations, documents account information, and meets individual and team performance goals. The role is onsite in London, Kentucky, with a structured four-week training program and variable schedule requirements.

Develops statistical and machine learning solutions for consumer finance use cases. Responsibilities include analyzing complex datasets, evaluating alternative data for underwriting, assessing marketing data, generating operational insights, and communicating findings to nontechnical stakeholders. The role is designed for a current quantitative graduate student seeking hands-on experience with real-world data science and modern cloud-based infrastructure.

Leads production planning, budgeting, forecasting, performance management, competitive intelligence, and executive reporting. Establishes production targets, analyzes variances and marketing economics, identifies risks and opportunities, and provides actionable insights to senior leadership. Partners cross-functionally with Finance, Marketing, Credit, and Operations while modernizing reporting and decision-making through AI-enabled tools, automation, advanced analytics, and improved monitoring capabilities.

Provides Level 2 and selected Level 3 production support for enterprise applications across Windows Server, IIS, SQL Server, Azure IaaS, authentication, networking, and monitoring platforms. Responsibilities include troubleshooting, patching, deployments, automation with PowerShell, observability, root cause analysis, documentation, infrastructure automation, vendor coordination, and on-call support. The role also contributes to SRE practices, reliability improvements, modernization, containerization, and cross-functional platform operations.

Provides technical analysis, application support, and programming for IBM iSeries systems. Leads solution design, architecture, cross-functional projects, code reviews, testing, and SDLC improvements. Develops complex ILE COBOL and ILE CL applications using DB2, mentors engineers, communicates technical trade-offs, and drives adoption of new tools, including AI capabilities.

Leads complex, technology-enabled, cross-functional projects from planning through delivery. Aligns business, technology, vendor, and executive stakeholders; manages risks, dependencies, milestones, and competing priorities; communicates progress and decisions; drives accountability; mentors colleagues; and improves project management practices. The hybrid role is based near Evansville, Indiana, with occasional travel.

Manages IT problem records and root cause analysis following major incidents. Facilitates RCA sessions, coordinates corrective actions, develops workarounds, analyzes trends, maintains knowledge resources, and drives problems through resolution. Supports release testing, UAT, regression testing, and code releases while guiding cross-functional teams and improving Problem Management practices.

Lead internal audits from planning through reporting and issue follow-up. Evaluate business risks and control effectiveness, develop audit documentation, coordinate testing, coach audit staff, communicate findings to business leaders, and provide advisory support. Use AI, technology, and data analytics to improve audit coverage and efficiency while mentoring auditors and supporting control improvements.

The job description is unavailable. The role title indicates responsibility for analyzing originations data and producing insights, reports, or recommendations related to lending originations.

Leads enterprise workforce AI enablement, adoption strategy, and transformation initiatives. Oversees AI Solutions Consultants, identifies workflow opportunities, establishes prioritization and engagement models, develops learning programs, and partners with business, engineering, governance, and finance teams. The role measures productivity, quality, adoption, and business value while promoting responsible AI use and translating emerging capabilities into scalable enterprise solutions.

Leads direct mail campaign execution from planning through production, deployment, and post-launch review. Coordinates Marketing, Analytics, Product, Creative, Technology, Operations, and Compliance teams; manages audience selection, segmentation, creative approvals, QA, testing, timelines, risks, and performance measurement. Improves campaign workflows and ensures accurate, compliant, on-time delivery.