Jobs at OneMain Financial

The Lead Product Manager will define and scale systems to capture and utilize customer behavioral data, ensuring high-quality analytics and informed decision-making across digital products.

Manage and develop data science models for risk analysis and customer segmentation, lead a team in statistical analysis, and drive innovative solutions.

Serve as single point of contact for optional insurance product cancellations and inquiries via phone, email, mail, chat and in-person. Handle inbound/outbound contacts, process cancellations and refunds, meet service level agreements, ensure regulatory compliance (including FDCPA), maintain accuracy and documentation, and identify operational issues for resolution.

Provide administrative support for account transactions, titles/liens, and insurance claims; take inbound calls; contact external companies; communicate with departments; report monthly data; ensure timely, accurate task completion and compliance with policies and risk controls.

Perform account reconciliations, prepare journal entries, support month-end close and financial reporting. Conduct detailed research and variance analysis, assist with audits, SOX testing, and control processes. Provide branch support and help with escheatment/UPE processing as needed.

Lead the Enterprise Decision Engineering organization, transforming credit & pricing decisioning from mainframe to a cloud-native platform, ensuring high-quality execution and compliance while driving strategy and team capability.

As a Senior Product Manager, you'll oversee customer engagement initiatives for credit card products, focusing on strategic initiatives, team coordination, and enhancing user experiences in digital platforms.

The Senior Analyst will support credit execution strategies for personal loans, managing deployments, integrations, and data processing, while collaborating across various teams.

Serve as first point of contact via voice and chat for internal business users. Provide Level 1 troubleshooting for lending and servicing platforms: login, permissions, configuration, and connectivity. Document issues in ticketing system with steps, screenshots, and logs. Manage multiple tickets, adhere to SLAs, and work in a fast-paced hybrid call center environment.

Locate customers and collateral using skip-tracing techniques, manage a repossession queue of ~70–100 accounts, coordinate repossession and transport vendors, complete required regulatory correspondence, and perform inbound/outbound calls to resolve delinquencies and prevent charge-offs while adhering to FDCPA and CFPB regulations.

Lead development and execution of partnership strategies across auto finance channels to drive customer acquisition, revenue, product innovation, and market expansion. Build executive relationships, negotiate agreements, onboard and optimize partners, measure partnership performance, and collaborate cross-functionally to align partnership initiatives with company strategy and risk/compliance standards.

Lead data scientist who identifies high-impact opportunities, builds and deploys models (underwriting, income verification), evaluates new data sources/vendors, promotes best practices, monitors production, and communicates results to influence business decisions.

This role involves leading the credit line increase strategy through data analysis, cross-functional leadership, and optimizing credit policies to balance risk and growth.

The Head of Digital Multi-Product & Wellness leads OneMain's digital transformation, managing strategies and execution for digital products, enhancing customer experience and financial wellness.

This role involves leading data science projects, developing models, collaborating cross-functionally, and promoting best practices in data science solutions.

The Sr Analyst will lead analytics projects, develop risk management strategies, implement technology roadmaps, and engage with stakeholders to enhance lending portfolio performance.

Senior leader responsible for customer management of the credit card business, building analytics and product teams, optimizing portfolio performance (credit line increases, balance build, pricing, collections), creating risk/reward frameworks, shaping multi-year strategy, supporting M&A, and communicating results to the CEO, CFO and board.

The Vice President/Director of Operations Analytics will drive strategic initiatives, improve collections, and enhance customer experiences using data and analytics. Responsibilities include leading teams, developing analytical strategies, and collaborating with stakeholders.

Evaluate and process auto claims against eligibility and policy, enter and maintain accurate data, perform benefit calculations and investigations, communicate with customers, and support continuous improvement and special projects.

Handle inbound calls from customers, branch staff, and vendors to process bankruptcy-related actions (notices, discharges, claims), research unidentified or misapplied payments, document accounts, and resolve inquiries using judgment and company procedures. Communicate with vendors, attorneys, banks, and internal teams.