BGIS

Administration Officer

Posted 7 Days Ago

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Kingswood, New South Wales, AUS

In-Office

Junior

Energy

The Role

Provide front-line administrative and customer service support: handle calls and enquiries, process orders/invoices/work orders, maintain databases, generate purchase orders, coordinate service requests and assist reporting and compliance.

Summary Generated by Built In

Administration Officer

📍 Location: Penrith, New South Wales

🏢 Company: Power Protect

💼 Employment Type: Full-Time, Permanent

The Role

We’re seeking a proactive and organised Administration Officer to provide high-quality administrative support across the business. You’ll be the first point of contact for customers and play a key role in supporting service and sales teams, ensuring smooth day-to-day operations.

This role is ideal for someone who enjoys a fast-paced environment, thrives on multitasking, and takes pride in delivering excellent customer service while maintaining accuracy and attention to detail.

Why You’ll Love Working With Power Protect

✔ Strong wages and yearly increases

✔ Career development opportunities within a growing business

✔ Supportive team environment with clear processes and guidance

✔ Recognition & rewards – spot vouchers and $2,000 referral bonus

✔ Discounts on a wide range of products & services

✔ Fitness Passport – discounted access to gyms and fitness facilities

✔ Paid parental leave & paid volunteer leave

✔ Stable, full-time role with long-term career potential

✔ Work–life balance supported by a collaborative team culture

What You’ll Be Doing

Act as the first point of contact for incoming calls, emails, and customer enquiries
Provide administrative support to service and sales teams
Process customer orders, invoices, and service job cards
Raise service work orders from phone, email, or system requests
Maintain accurate client, equipment, and contract databases
Liaise with internal teams and clients to coordinate service requests
Generate purchase orders and assist with reporting requirements
Support compliance with contractual and documentation requirements
Assist in resolving customer queries and issues efficiently

Your Education, Experience & Skills

Minimum Year 12 education (essential)
Experience in a similar administrative or customer service role
Strong communication and customer service skills
Intermediate Excel and general computer skills
Excellent organisational and multitasking abilities
High attention to detail and accuracy
Problem-solving mindset with a proactive attitude
Ability to work both independently and as part of a team

About Power Protect

Power Protect is part of BGIS Technical Services — a leading provider of critical power and energy infrastructure services across Australia. We specialise in the maintenance, installation, and upgrade of uninterruptible power supplies, DC systems, generators, and related equipment. Backed by BGIS’s global network of 12,000 plus people, Power Protect combines technical expertise with a strong commitment to safety, reliability, and client satisfaction. Learn more about us here: https://apac.bgis.com/

We are an equal opportunity employer and strongly encourage applications from women, Aboriginal and Torres Strait Islander peoples, LGBTQ individuals, and people from culturally diverse backgrounds.

Apply Now

If you’re an organised and customer-focused Administration Officer looking to join a supportive and growing team, we’d love to hear from you. Explore more opportunities at https://apac.bgis.com/careers/

Skills Required

Minimum Year 12 education
Experience in a similar administrative or customer service role
Strong communication and customer service skills
Intermediate Excel and general computer skills
Excellent organisational and multitasking abilities
High attention to detail and accuracy
Problem-solving mindset with a proactive attitude
Ability to work independently and as part of a team

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The Company

HQ: Markham

5,173 Employees

Year Founded: 1992

What We Do

BGIS is a global leader in integrated facility management services. With a combined team of over 10,000 globally, BGIS relentlessly focuses on delivering innovative service solutions that create value for its clients. Globally, BGIS manages over 50,000 facilities totaling more than 600 million square feet across several markets including government, higher education, utilities, telecommunications, financial services, oil & gas, healthcare and cloud enterprise. In addition to managing a diverse portfolio of corporate offices, retail, colleges, hospitals and industrial assets, BGIS is a world leader in the management of data centers and other critical environments. - BGIS is a global leader in integrated facilities management services. More than 600 million square feet of client portfolios spanning multiple markets including government, higher education, utilities, telecommunications, financial services, oil and gas, healthcare and information in the clouds. In addition to managing a diverse portfolio of office, retail, college, hospital and industrial assets, BGIS is a global leader in the management of data centers and other critical environments