Administration Officer

Posted 4 Days Ago
Be an Early Applicant
Hiring Remotely in Queensland, AUS
Remote
Entry level
Other
The Role
Provide general administrative services for a private mental health hospital. Responsibilities include supporting clinical and administrative staff, assisting diverse patients, navigating multiple IT systems, delivering customer service, solving problems, maintaining accurate records, and managing tasks independently in a fast-paced environment.
Summary Generated by Built In
Company Description

Ramsay Clinic New Farm is a leading private mental health facility located in the heart of Brisbane, providing compassionate, evidence-based care to people experiencing a range of mental health challenges.

As part of Ramsay Health Care, one of Australia’s largest and most respected private healthcare providers, we are committed to delivering high-quality, patient-centred care in a safe, supportive and inclusive environment.

Our multidisciplinary team works collaboratively to provide personalised treatment and recovery-focused support across a range of mental health programs. We value clinical excellence, teamwork, respect and a genuine commitment to improving the lives of our patients and their families.

At Ramsay Clinic New Farm, our people are at the heart of what we do. We foster a positive workplace where team members are supported to develop their skills, share ideas and build rewarding careers in mental health.

Join a team where your expertise, compassion and contribution can make a meaningful difference every day!

Job Description

We are seeking a flexible, organised and enthusiastic individual to provide general administrative services to our hospital on a permanent full-time basis!

About You

The role requires someone who can remain calm, organised and resilient in a fast-paced environment. 

You will also bring the following:

  • Excellent communication skills and the ability to work effectively with a broad range of staff—both clinical and administrative—as well as a diverse group of patients
  • Previous experience in a healthcare or hospital environment is not essential but highly desirable 
  • Strong problem-solving skills
  • Exceptional customer service abilities
  • Strong organisational and time-management skills
  • High level of attention to detail
  • Strong computer literacy - the ability to navigate multiple IT systems quickly and accurately
  • Ability to work autonomously
  • Willingness to learn and adapt
  • Experience with hospital patient administration systems or private practice software (desirable)
  • Understanding of private health insurance and patient billing (desirable)

Employee Benefits 
At Ramsay, we care for our people by offering benefits that truly support your career, wellbeing and lifestyle, including:

  • Grow your career with recognition programs, employee referral bonuses, scholarships, free access to LinkedIn Learning and the Ramsay Leadership Academy
  • Save more every day with Ramsay Rewards, giving you exclusive deals at 100+ retailers, restaurants, travel providers and more
  • Enjoy peace of mind with lower hospital cover costs and higher extras limits on services like General and Major Dental, plus pharmacy and allied health discounts
  • Find balance through flexible rostering options, flexible leave and access to free, confidential counselling and wellbeing support 24/7
  • Increase your take-home pay through salary packaging and novated leasing, plus discounts on leisure travel, gyms and lifestyle services.

Additional Information

  • Must provide or complete a National Police Check conducted within the previous 12 months.
  • According to the role, Ramsay may require proof of immunisation against infectious diseases. 

Apply:

All applications must be lodged online.

Applications close:  1st October 2026

Reference number: JR115931 

Please Note:

Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com.au.

Applications made by recruitment agencies will not be considered.

Skills Required

  • Excellent communication skills and ability to work effectively with clinical, administrative, and diverse patient groups
  • Strong problem-solving skills
  • Exceptional customer service abilities
  • Strong organisational and time-management skills
  • High attention to detail
  • Strong computer literacy and ability to navigate multiple IT systems accurately
  • Ability to work autonomously
  • Willingness to learn and adapt
  • Previous healthcare or hospital experience
  • Experience with hospital patient administration systems or private practice software
  • Understanding of private health insurance and patient billing
  • National Police Check completed within the previous 12 months
  • Proof of immunisation against infectious diseases if required by Ramsay
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The Company
90,000 Employees
Year Founded: 1964

What We Do

Ramsay Health Care is a leading multinational healthcare provider and hospital network operating globally. It manages a comprehensive network of private hospitals, clinics, and mental health facilities across multiple countries, including Australia and the UK. The company is dedicated to providing a wide range of high-quality integrated health services and exceptional patient care through its extensive network of medical facilities.

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