North West Private Hospital, established in 1984, is a leading healthcare provider located just 15 minutes north-west of Brisbane, in the suburb of Everton Park. For over 40 years, we have been committed to delivering exceptional care to our community. We are a 150-bed facility offering a wide range of obstetric and early childhood, surgical, medical, rehabilitation, and cancer care services. We have a dedicated team committed to delivering high-quality care through the adoption of innovative technologies and personalised treatment options to meet the diverse needs of our patients. We are guided by the purpose “People Caring for People”, valuing strong relationships, continuous improvement and sustainability.
The Hospital is owned and operated by Ramsay Health Care. Ramsay provides high-quality healthcare to millions of people each year through a network of hospitals, clinics and services in Australia, Europe and the United Kingdom.
Job DescriptionJoin the team at North West Private Hospital as a Permanent Part-Time Administration Officer and provide professional, efficient administrative support within a busy hospital environment.
This role will be based in our Day Rehabilitation and Allied Health Outpatient Clinic.
We have permanent shifts on Thursdays and Fridays and are looking for a candidate with flexibility to pick up additional week day shifts as required.
This is an opportunity to play an important role in supporting the day-to-day operations of the hospital while working alongside a welcoming and collaborative team. You will contribute to a positive experience for patients, visitors and colleagues through your strong organisational skills and customer-focused approach.
About You
We are looking for an organised, reliable and professional administration officer who enjoys working in a fast-paced healthcare environment.
Key Responsibilities
- Provide efficient administrative and clerical support to the department
- Respond to enquiries from patients, visitors, staff and other stakeholders in a professional and timely manner
- Patient payments & Accounts Management – proficiency with EFTPOS & HICAPS
- Appointment booking, scheduling and clinic availability oversight
- Maintain accurate records, documentation and data
- Assist with correspondence, filing, data entry and general administrative tasks
- Coordinate and prioritise competing tasks to meet deadlines
- Maintain confidentiality and handle sensitive information appropriately
- Follow hospital policies, procedures and workplace health and safety requirements
- Contribute to a positive and professional patient and customer experience
You Will Also Bring
- Previous administration experience, ideally within a healthcare or customer-focused environment
- Strong organisational and time management skills
- Excellent written and verbal communication skills
- High attention to detail and accuracy
- Proficiency with Microsoft Office suite, Nookal and general computer systems
- Ability to work independently while contributing effectively to a team
- A positive, flexible and proactive approach to your work
What’s in it for You:
At Ramsay, we care for our people by offering benefits that truly support your career, wellbeing and lifestyle, including:
- Grow your career with recognition programs, employee referral bonuses, scholarships, free access to LinkedIn Learning and the Ramsay Leadership Academy
- Save more every day with Ramsay Rewards, giving you exclusive deals at 100+ retailers, restaurants, travel providers and more
- Enjoy peace of mind with lower hospital cover costs and higher extras limits on services like General and Major Dental, plus pharmacy and allied health discounts
- Find balance through flexible rostering options, flexible leave and access to free, confidential counselling and wellbeing support 24/7
- Increase your take-home pay through salary packaging and novated leasing, plus discounts on leisure travel, gyms and lifestyle services.
Why Join Ramsay:
At Ramsay Health Care, “people caring for people” is at the heart of everything we do. We are:
- Australia’s largest private hospital operator, with over 74 sites and 35,000 staff
- A values-led workplace where you’ll be supported personally and professionally
- A place with flexible, permanent and career-growth opportunities nationwide.
- Must provide or complete a National Police Check conducted within the previous 12 months.
- According to the role, Ramsay may require proof of immunisation against infectious diseases.
Apply:
Ready to feel cared for while you care for others? Apply today. All applications must be lodged online.
Applications close: 7th October 2026
Reference number: JR116182
Please Note:
Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com.au.
Applications made by recruitment agencies will not be considered.
Skills Required
- Previous administration experience, ideally in a healthcare or customer-focused environment
- Strong organisational and time management skills
- Excellent written and verbal communication skills
- High attention to detail and accuracy
- Proficiency with Microsoft Office, Nookal, and general computer systems
- Ability to work independently and contribute effectively to a team
- Positive, flexible, and proactive approach to work
- National Police Check conducted within the previous 12 months, or willingness to complete one
- Proof of immunisation against infectious diseases if required for the role
What We Do
Ramsay Health Care is a leading multinational healthcare provider and hospital network operating globally. It manages a comprehensive network of private hospitals, clinics, and mental health facilities across multiple countries, including Australia and the UK. The company is dedicated to providing a wide range of high-quality integrated health services and exceptional patient care through its extensive network of medical facilities.
