Ramsay provides high quality healthcare to millions of people each year through a network of hospitals, clinics and services in Australia, Europe and the United Kingdom. The Hospital is owned and operated by Ramsay Health Care.
Glengarry Private Hospital is now hiring!
Glengarry Private Hospital, located in Duncraig, 15km north of Perth’s CBD, has been a leading provider of specialist healthcare to the communities in Perth’s northern suburbs since 1977.
We offer a range of services including endoscopy, palliative care, rehabilitation, care awaiting placement and medical services. These are supported by ancillary services such as physiotherapy, social work, occupational therapy, speech therapy and dietetics.
Job DescriptionWe are seeking an experienced and motivated Administration Manager to lead and coordinate all administrative functions of our hospital. Reporting directly to the Director of Finance and Support Services, this leadership role is responsible for ensuring the efficient operation of patient administration, admissions, reception, billing support, workforce management, and associated administrative services.
As a key member of the hospital management team, you will work collaboratively across departments to deliver exceptional patient experiences, drive operational excellence, support continuous improvement initiatives, and ensure compliance with organisational and legislative requirements.
Key Responsibilities
- Lead, manage, and supervise the administrative team, including rostering, recruitment, onboarding, training, mentoring, performance management, and staff development.
- Oversee the day-to-day operations of reception, admissions, outpatient services, and patient accounts.
- Attend and contribute to daily, weekly, and monthly operational and management meetings.
- Ensure compliance with hospital policies and procedures, accreditation standards, and health fund requirements.
- Develop, implement, and continuously improve administrative processes and systems to enhance efficiency and service delivery.
- Monitor departmental performance and prepare timely reports, KPI data, and operational updates for the Director of Finance & Support Services.
- Ensure the hospital delivers exceptional customer service and a positive experience for patients, families, medical practitioners, and other stakeholders.
- Effectively manage staffing resources and daily rosters to support operational requirements.
- Identify training needs and provide ongoing coaching, mentoring, and support to team members.
- Drive change initiatives and support continuous improvement across administrative services.
About You
You are an experienced administration leader with a passion for delivering exceptional patient care and leading high-performing teams. You have strong organisational, communication and leadership skills, thrive in a fast-paced healthcare environment, and are proactive, adaptable and committed to continuous improvement.
You Will Also Bring
- Demonstrated experience leading administration teams, preferably within a healthcare environment.
- Strong leadership, organisational, communication and time management skills.
- Ability to manage competing priorities and build collaborative relationships across multidisciplinary teams.
- Commitment to delivering exceptional patient-centred care and customer service.
- Experience with private health funds, patient administration systems and Microsoft Office.
- A proactive approach to problem-solving and continuous improvement.
- Tertiary qualifications in Health Management, Business or a related discipline, or equivalent experience (desirable).
- Previous experience in a private or public hospital setting and leading service improvement initiatives (desirable).
What’s in it for You:
At Ramsay, we care for our people by offering benefits that truly support your career, wellbeing and lifestyle, including:
- Grow your career with recognition programs, employee referral bonuses, scholarships, free access to LinkedIn Learning and the Ramsay Leadership Academy
- Save more every day with Ramsay Rewards, giving you exclusive deals at 100+ retailers, restaurants, travel providers and more
- Enjoy peace of mind with lower hospital cover costs and higher extras limits on services like General and Major Dental, plus pharmacy and allied health discounts
- Find balance through flexible rostering options, flexible leave and access to free, confidential counselling and wellbeing support 24/7
- Increase your take-home pay through salary packaging and novated leasing, plus discounts on leisure travel, gyms and lifestyle services.
Why Join Ramsay:
At Ramsay Health Care, “people caring for people” is at the heart of everything we do. We are:
- Australia’s largest private hospital operator, with over 74 sites and 35,000 staff
- A values-led workplace where you’ll be supported personally and professionally
- A place with flexible, permanent and career-growth opportunities nationwide.
- Must provide or complete a National Police Check conducted within the previous 12 months.
- According to the role, Ramsay may require a Working-With-Children Check and proof of immunisation against infectious diseases.
Apply:
Ready to feel cared for while you care for others? Apply today and join us at Glengarry Private Hospital. All applications must be lodged online.
Applications close: 24th August 2026
Reference number: JR114838
Please Note:
Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com.au.
Applications made by recruitment agencies will not be considered.
Skills Required
- Lead, manage and supervise administrative team including rostering, recruitment, onboarding, training, mentoring and performance management.
- Oversee day-to-day operations of reception, admissions, outpatient services and patient accounts.
- Demonstrated experience leading administration teams.
- Experience within a healthcare or hospital environment.
- Strong leadership, organisational, communication and time management skills.
- Ability to manage competing priorities and build collaborative relationships across multidisciplinary teams.
- Commitment to delivering exceptional patient-centred care and customer service.
- Experience with private health funds.
- Experience with patient administration systems.
- Proficiency with Microsoft Office.
- Proactive approach to problem-solving and continuous improvement.
- Tertiary qualifications in Health Management, Business or related discipline, or equivalent experience.
- Previous experience in private or public hospital setting and leading service improvement initiatives.
- National Police Check (within previous 12 months).
- Working-With-Children Check (may be required).
- Proof of immunisation against infectious diseases (may be required).
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What We Do
Ramsay Health Care is a leading multinational healthcare provider and hospital network operating globally. It manages a comprehensive network of private hospitals, clinics, and mental health facilities across multiple countries, including Australia and the UK. The company is dedicated to providing a wide range of high-quality integrated health services and exceptional patient care through its extensive network of medical facilities.
