Administration Executive

Who are we?

Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 18,000 employees spanning over 100 countries.

People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.

Based out of our Athlone office, the successful candidate will report to the Team Leader on all aspects of the position and will be an integral part of our wider Life and Pensions team.

About the role

To provide full support to the Life and Pensions Account Executives in all administration matters with the ability to progress within the department and take on additional role responsibilities such handling client accounts within a relatively progressive period of time.

Key Responsibilities:

• Provide Administration Support to a team of Financial Advisors

• Management of existing Client Database

• Dealing with Client Queries

• Liaising with Product Providers on a daily basis in relation to client’s policies

• Providing a sales support function to our team of Financial advisors

• General administration duties, filing, opening post

• Manage incoming phone calls and emails

• Adhere to Compliance as outlined in Staff Handbook and Procedures Manual

• Adhere to Health & Safety Policy

• Diary Management – regular weekly basis

About You

• Extremely well organised with excellent time management skills.

• Ability to work on own initiative, meet deadlines and work under pressure in a busy environment.

• Aptitude for learning involves specifically working towards a Finance qualification over a specified period of time.

• Previous experience working in an Administrative role, preferably in a Financial Services role

• The ability to meet deadlines & KPIs in a fast moving and demanding environment

• Work well under pressure, with strong attention to detail and be good at multi-tasking.

• Excellent Communications and Customer Service Skills

• Customer focused and driven

• Team player with attention to details and an ability to work on own initiative

• This role provides an ideal opportunity to develop a successful career in the Financial industry.

About Howden Ireland:

Howden Ireland is part of Howden, the global insurance intermediary group, and has over 400 employees across 24 local offices advising clients on their commercial insurance, personal insurance, health insurance, life and pensions and mortgage requirements. Our success is primarily down to the incredible people we employ.

For more information, please visit About Us | Howden Ireland (howdengroup.com)

What do we offer in return?

A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:

• Our successes have all come from someone brave enough to try something new

• We support each other in the small everyday moments and the bigger challenges

• We are determined to make a positive difference at work and beyond

Reasonable adjustments

We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.

If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.

*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.

Permanent