The role is expected to carry out the following:
Nursing Duties:
• With critical medical thinking skills and good bedside manner
• Provide basic health care administering first aid where needed and evaluating employees' overall health
• Attend to and follow up all medical-related concerns.
• Administer first aid/nursing intervention to employees.
• Assist patient to nearest hospital due to emergency, if necessary.
• Clinic & Supplies Management
• Monthly medical supplies disbursement, inventory & requisition.
• Aid in medical events and activities.
• Administer first aid/nursing intervention to employees and team members.
• Medical Certificate validation.
• Monitor and update all clinic tracker.
• Safekeep medical records.
• Aid in medical events and activities.
• Dissemination of health-related bulletin frequently.
• Other adhoc tasks that maybe assigned from time to time.
Office Health and Safety:
• Point of contact / Representative in the workplace with respect to Health & Safety.
• Perform Accident or Incident Investigations.
• Prepare Accident/Incident reports (WAIR/EWAIR).
• Perform safety walk weekly.
• Lead and encourage the employees to participate evacuation drills (fire, earthquake, etc.) and secure accurate
postmortem reports.
• Enforce company policies and procedures and Safety and Health Regulations and Standards.
• Observes work in progress and assure safety equipment is worn and procedures followed.
• Suggests for corrections and follow-up to correct violations.
• Resolves complaints and suggest to management for corrective action
• Ensure employee safety training, classroom lectures, demos and hands-on instruction.
• Review accidents and suggest preventing similar future incidents.
• Execute effective safety, hazard control, and industrial hygiene program (solid waste disposal monitoring).
• Evaluate risks and hazards and suggest for corrective action.
• Assign responsibilities and update safety organizational charts as needed
• Any ad hoc duties as required
Administrative Assistant:
• Provides receptionist services (answering phone calls, sending/receiving fax, assisting visitors, receiving of work-
related parcels or documents, etc.)
• Other tasks related to HR and Admin
Typical Qualifications:
Education:
• Graduate of Bachelor of Science in Nursing with updated PRC License
• With updated First Aid Training
• With BOSH Certificate
Experience Target
• At least 1 year of experience in the BPO industry.
Technical Skills:
• Proficient in the use of MS Tools or Google Suite.
Other Skills:
• Above average written and verbal communication skills. Ability to collaborate with different stakeholders, ability to
work in a dynamic environment, and with good interpersonal skills.
Skills Required
- Bachelor of Science in Nursing with updated PRC License
- Updated First Aid Training
- BOSH Certificate
- At least 1 year experience in the BPO industry
- Proficient in MS Tools or Google Suite
- Above average written and verbal communication and interpersonal skills
What We Do
Founded in 2015, Helpware is a company taking a modern approach to the outsourcing industry. We created the company to change perceptions of what outsourcing is and can be, and we did that by building amazing cultures in each of our locations, and by simply treating our employees better. With Helpware, we are all a team and family, and you'll see that true difference when partnering with us. Helpware builds customized teams in Customer Service and Back Office for industry-leading startups and modern companies. With offices in California, Colorado, Kentucky, Ukraine, Philippines, Germany, and Mexico, we have the global scale to tailor custom teams and processes for success to our many powerhouse clients. Helpware has grown over the years, initially catering to startup client partners, and has now evolved into creating client partnerships with large enterprises as well.
