talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
Job DescriptionCoordinate and collaborate with other departments for Account Management/ Commercial and Sales related matters (Marketing, Operations and Finance department)
Act as a first point of contact and respond quickly for Grocery & Retail vendors (partners) queries or complaints, calls and emails if the Account Management representatives are not available and delegate the task to the appropriate Account Management Representatives
Upload and update Grocery & Retail vendors information online and in a timely manner
Responsible for setting up and configuring the system for new partners and trainings and system issues from the vendor/partner side
Update and monitor the closed Grocery & Retail vendors
Collection and documentation of Grocery & Retail contracts and amendments, filling of vendors contracts, and other sales related data
Prepare contract delivery and pick up report on periodic basis
Manage quality account of the vendors, ensuring continuous partner relationships and resolve operations issues between partner restaurants, users/partner restaurants and users
Prepare reports for grocery & retail vendors on transmission methods, utilizing sales workforce
Maintain accurate records of all sales and prospecting activities including:
Follow-up activities
Transmission methods reports
Contract delivery and pickup report: Acknowledgment of the contract receiving and delivering for new vendors
Bachelor’s Degree in relevant field
MS Office, Excel Certification
Knowledge of CRM, Sales workforce
Presentation, Interpersonal, Communication (written and verbal), Customer Service, Problem Solving and Negotiation Skills
Ability to meet deadlines and be flexible in working
Ability to build good relationships with clients
Skills Required
- Bachelor's Degree in relevant field
- Proficiency with MS Office
- Excel Certification
- Knowledge of CRM systems
- Familiarity with Sales workforce tools
- Presentation skills
- Strong interpersonal skills
- Written and verbal communication skills
- Customer service skills
- Problem solving skills
- Negotiation skills
- Ability to meet deadlines and be flexible
- Ability to build good client relationships
Delivery Hero Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Delivery Hero and has not been reviewed or approved by Delivery Hero.
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Wellbeing & Lifestyle Benefits — Wellbeing and everyday support include on-site gym access in Berlin, discounted sports memberships, commuter help, and food vouchers, with hybrid flexibility enhancing day-to-day experience. Feedback suggests these lifestyle perks meaningfully bolster the total package for many corporate roles.
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Healthcare Strength — Mental health and preventive care are emphasized through an Employee Assistance Program, a Headspace subscription, and on-campus health check-ups, with guidance for navigating healthcare in Germany. Some locations also highlight private health insurance, adding depth to the health offering.
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Equity Value & Accessibility — Ownership programs feature an employee stock purchase plan with a matching component, and equity is common across corporate roles. Feedback suggests this accessible equity can be a notable part of total compensation in key hubs.
Delivery Hero Insights
What We Do
As the world’s leading local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech but driven by people. As one of Europe’s largest tech platforms, we enable ambitious talent to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you’re from or what you believe in, we build, we deliver, we lead. We are Delivery Hero
