About The Role
Anglicare has an exciting opportunity for an administrative assistant to be part of Dudley Foord House, The Ponds Residential care team.
The aim of this role is to provide efficient and effective administrative support to the Residential care facility, ensuring smooth day-to-day operations
This is a Permanent Part-Time role based at Dudley Foord House, The Ponds.
Responsibilities (not limited to):
Complete general administrative tasks, including word processing, filing, emailing, and mail distribution.
Maintain and improve administrative procedures and systems.
Organise meetings, events, and functions as required.
Process work orders and supply orders in a timely manner.
Update resident files in accordance with Commonwealth, State, Anglicare, WHS, and Rehabilitation guidelines.
Ensure all administrative records and databases are accurately maintained and up to date.
Attend to residents, visitors, couriers, and trades people at the reception desk, providing a professional and welcoming service.
Assist with basic financial processes as directed by the Residential Manager.
Comply with safe work practices and participate in workplace consultation activities.
Actively engage in safety activities, including hazard and incident reporting as prescribed in the WHSIMS.
Key Skills
Strong attention to detail and accuracy
Excellent organisational and time management skills
Effective verbal and written communication
Proficiency in Microsoft Office applications
Customer service orientation
Ability to work independently and as part of a team
Adaptability and flexibility in a changing environment
Basic financial literacy and numeracy skills
Empathy and patience when dealing with older residents
Qualifications and Experience
Certificate III in Business Administration or equivalent qualification (desirable)
Minimum 1-2 years' experience in an administrative or customer service role
Experience working with older people or in an aged care setting (desirable)
Why Anglicare?
For 170 years Anglicare has been serving those in need - providing care to older people and services to the vulnerable. Today we employ 6,000 staff and are blessed to serve alongside 1,500 volunteers. We provide meaningful opportunities and choice, both for the individuals and communities we support and the dedicated people here who make it happen.
At Anglicare, you’ll get the security, stability and opportunities that come with a strong, well-established organisation that’s ready for the future. You’ll belong to a community of kind, humble and respectful people of all faiths and backgrounds. You will also be supported to gain new knowledge, deepen your experience and expertise, and shape a rewarding career.
On top of that, here are just some of the tangible benefits you will enjoy in a career with us:
Flexible work options to get the most out of work and life
Increase your take-home pay with salary packaging
Ongoing professional development and leadership training to advance your career
Exclusive discounts to over 400 retailers
Employee Assistance Program and Fitness Passport with discounts to over 800 gyms for you and your family
Are you ready for a career that means more?
To apply for this role, please click the ‘Apply’ button. All applicants will receive a response.
Anglicare is as wonderfully diverse as the customers and communities we support. While we are guided by our Christian-based values, our team includes people of all faiths and backgrounds who share our commitment to serving others, and we value the diverse perspectives they bring.
We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, genders, abilities and cultural backgrounds.
Please note that successful completion of background checks and NDIS Worker Screening Check Clearance may be required as part of the employment process for this role.
Disclaimer: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.
Application Close Date: July 05, 2026Skills Required
- Minimum 1-2 years' experience in an administrative or customer service role
- Proficiency in Microsoft Office applications
- Strong attention to detail and accuracy
- Excellent organisational and time management skills
- Effective verbal and written communication
- Customer service orientation
- Ability to work independently and as part of a team
- Basic financial literacy and numeracy skills
- Empathy and patience when dealing with older residents
- Adaptability and flexibility in a changing environment
- Certificate III in Business Administration or equivalent qualification
- Experience working with older people or in an aged care setting
- Successful completion of background checks and NDIS Worker Screening Check Clearance may be required
What We Do
Anglicare is a Christian not-for-profit organization that provides a wide range of community services, including aged care, disability support, foster care, and mental health services to individuals and families.
