Join Our Professional Community: Forge Connections, Shape Futures, Together, Powering Businesses Worldwide!
Are you ready to be part of a professional community that's powering businesses globally to save, grow, and transform? Do you want to work with innovative technology, alongside talented professionals who share your passion for excellence? Look no further - hammerjack has the perfect opportunity for you!
Role: Admin Assistant
Location & Work Set-Up: Hybrid (Makati or Pampanga site)
About Us:
At hammerjack, we're not just another outsourcing company - we bring together skilled professionals from the Philippines with businesses worldwide, leveraging expert operations and the latest technology to create connections that empower our community. Our mission? To improve lives by fostering meaningful professional relationships and driving success on a global scale.
Our Impact:
Over the years, we've built workplaces that empower employees to thrive, contributing in meaningful ways to the success and culture of companies around the globe. With our focus on professional services and our people-first culture, hammerjack has become a trusted partner for businesses and professionals alike, humanizing the outsourcing industry one connection at a time.
What You'll Bring to the Table:
An opportunity has arisen for an administrative officer with outstanding customer service skills to contribute to a specialized plumbing company.
You will ideally have experience working in either a construction, property management, or contract management role and experience working with multiple company structures. You will play a key role within the business, ensuring that the day-to-day operations run smoothly and that all daily administration tasks are completed.
DUTIES AND RESPONSIBILITIES
- Answering incoming calls and communicating sales enquiries with customers both on the phone and via email.
- Coordinating and scheduling jobs in Outlook calendar.
- Checking timesheets, invoicing, accounts, and bookkeeping.
- Assessing jobs and preparing basic quotes.
- Follow procedures and implement new ones as required.
- Job tracking and database maintenance.
- Maintaining active and open channel of communication between all team members.
QUALIFICATIONS
- High-level attention to detail and excellent organization skills.
- Ability to problem solve, be a self-starter, and think on the run.
- Remember details with excellent verbal and written communication skills.
- Capable of managing priorities and a complex calendar.
- Experience in invoicing, bookkeeping, and basic quoting.
- Experience with Office365, Outlook and Xero.
- Highly organized.
- A strong communicator.
- Diligently follow systems and processes.
Customer Focus
- Actively seeks to understand and deliver client needs, expectations, and level of satisfaction
- Able to maintain good relationships with clients and other stakeholders
- Pro-actively seeks solutions for clients
- Experience in working with an Australian construction company is a plus.
What's in It for You:
- Flexibility: Work remotely or from one of our inspiring offices and enjoy a better work-life balance!
- Inspiring Workspaces: Our offices are strategically located and designed to fuel your best work.
- Free Unlimited Barista Coffee and Booze: Enjoy refreshments from our cafe and beverage bar.
- Dynamic Open Spaces: Conducive for productivity and creativity.
- State-of-the-Art Security: Ensuring your safety and peace of mind.
- Game Rooms: Take a break and unwind with our recreational facilities.
- Competitive Compensation: Your talents deserve to be rewarded! We help you negotiate with our clients.
- Professional Growth: Access to ongoing training and development opportunities to help you reach your full potential.
- A Supportive Community: Join a diverse and inclusive team that's dedicated to your success.
- Global Impact: Be part of something bigger and make a difference on a global scale.
Ready to Make a Difference?
If you're ready to join a dynamic team and be part of something truly special, we want to hear from you! Apply directly on this job ad, and let's forge a brighter future together! Let's forge a brighter future together!
hammerjack is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Top Skills
What We Do
Outsource Solutions For Business hammerjack is an Australian & Philippine owned and operated offshore outsourcing services provider. Headquartered in Sydney with multiple operating offices in Makati, Manila, and Pampanga, Philippines. We specialise in providing dedicated, high performing teams and outsourced services to the global small and midsize business market. Our solutions deliver quality and consistent outcomes and are helping businesses to focus on their core competencies, reduce operating costs and deliver more value to their customers. hammerjack has been a major player in developing the new Knowledge Process Outsourcing (KPO) industry in the Philippines servicing the Australian, U.S.A and U.K markets. Over the last 7 years we have sourced trained and developed top talent focussed on the Finance, Accounting, Bookkeeping, IT and Virtual Assistant services space. Our knowledge and experience in implementing the latest technologies and systems to support the best people has led to continued success for our clients and their remote teams, all while placing information and cyber security at the forefront. Our operating model was born in the enterprise services space and has been specifically developed to cater for the small, midsize market. This experience and collaborative customer approach set business up for success, no matter where they are on their journey. We offer an enterprise level approach to continuous improvement, high performance & quality, and world class customer experience. Our ability to deliver this level of service across multiple lines of business and industry verticals is a product of our investment in people, technology and the governance that sits behind it all.
