Loan Assistant
McAlester, OK
On-site Position
BancFirst, McAlester
501 E Carl Albert Pkwy
McAlester, OK 74501
HOURS
Full Time
M-F
POSITION SUMMARY
Loan Assistants act as a support to multiple loan officers and also assist other loan personnel that produce consumer, construction, commercial, agriculture, commercial real estate and residential real estate loans. Performs various support duties pertinent to meeting the needs of our high profile customers and development of new business through the application and closing process. Extensive contact with customers and the public both in person and on the phone.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Assist lending staff with daily responsibilities, including document collection, preparation of documents, and telephone/personal interaction with customers and third party vendors to accommodate banking needs
Assist with obtaining updated financial statements, credit reports, rent rolls, insurance, and other financial information to maintain the servicing file
Provide loan payoff information to customers or other organizations
Process loan advances
Check back scanned documents and new loans booked the previous day
Interact with staff and departments for accurate resolutions to problems and errors
Perform other job related duties and special projects as assigned
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
REQUIREMENTS
Excellent customer service skills
Proficient in Microsoft Office and knowledge of, or the ability to quickly learn, banking software applications
Able to perform in a highly sensitive environment, deal with confidential matters and meet deadlines
Work well individually and with a team while maintaining a positive attitude
Must demonstrate a business professional image and demeanor at all times
Outstanding listening and communication skills, both written and verbal
Work well under stress and deadlines while managing multiple tasks
Regular and consistent attendance is an essential function of this position
PREFERRED SKILLS AND QUALIFICATIONS
N/A
PHYSICAL REQUIREMENTS
Constant use of computer screens
Ability to operate a computer keyboard, use hand to finger, handle or feel, reach with hands and arms, and talk, see or hear
Intermittently standing, stooping, bending at the waist, walking, kneeling or crouching
Ability to sit and/or stand for long periods of time during the workday
Long periods of typing and repetitive motion
Ability to lift and/or move and carry 10 pounds
Hometown service, statewide strength. BancFirst is committed to investing in the future of Oklahoma communities. BancFirst is a $14 billion bank offering personal and commercial products, trust, insurance, and investment services in sixty Oklahoma communities. Employees enjoy excellent benefits and a learning environment that allows them to continuously improve their skills to deliver highly personalized service to customers.
EEO/ Equal Opportunity Employer.
Diversity…Our differences enhance business performance.
Skills Required
- Excellent customer service skills
- Proficient in Microsoft Office and banking software applications
- Ability to handle confidential matters
- Outstanding communication skills
- Ability to work under stress and manage multiple tasks
What We Do
With assets of over $12 billion, BancFirst has grown to more than 100 locations in 60 Oklahoma communities. We are committed to investing in the future of our communities by offering personal and commercial products, trust, insurance, and investment services. For the 13th consecutive year, BancFirst is rated as one of the "Nation's Strongest and Safest Banks" by Bank Director magazine. For the 8th consecutive year, BancFirst is included on the KBW Bank Honor Roll. BancFirst is a publicly held company and is listed on the NASDAQ National Market System under the symbol BANF. Member FDIC • Equal Housing Lender
