Ad Operations Specialist アドオペレーションスペシャリスト

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Tokyo, JPN
Hybrid
AdTech • Artificial Intelligence • Digital Media • Marketing Tech
GumGum is a global technology and media company
The Role

GumGum is a contextual-first, global digital advertising platform that uses advanced AI  technology to serve captivating creative ads that drive consumer attention, without the use of personal data. At GumGum, we don’t need to know who you are to deliver relevant and engaging ads that align with your active frame of mind. We believe that a digital advertising industry based on context rather than personal data builds a more equitable and less invasive future for the internet and is better for consumers, publishers and advertisers alike. Our blueprint for the future, The Mindset Matrix™, combines the power of context and creative in digital advertising to deliver superior attention and drive consumer action without sacrificing personal data. 

To be a part of this next phase of digital advertising that prioritizes data privacy, please visit www.gumgum.com/careers


The Advertising Operations Specialist is part of GumGum Japan’s team, whose primary responsibilities include the management, optimization and analysis of all ads throughout the GumGum platform. The AdOps Specialist will focus their attention on a number of strategic ongoing relationships. The AdOps specialist will also coordinate the development of improvements to existing systems in conjunction with the Account Management and Engineering teams.

GumGum Japanでは、コンテキストターゲティング広告運用のスペシャリストとして、GumGumプラットフォーム上での広告キャンペーンの設計・管理、運用・最適化、および分析・レポーティングを一手に担うアドオペレーションスペシャリストを募集しています。広告キャンペーンの目標達成のために最適な広告運用を行うほか、社内外の戦略的イニシアティブへの貢献や、GumGumのアカウントマネージャーやエンジニアと連携して既存システムの改善にも取り組むことも期待される、極めて重要なポジションです。


What You'll Achieve

  • Campaign Management デジタル広告キャンペーンの管理・運用・最適化
    • QA, Monitor and optimize campaigns to ensure the highest possible metrics while pacing campaigns accordingly.
    • Consult with the other team members to ensure the success of all campaigns and the satisfaction of the client.
    • Provide end of campaign reports to Accounting and performance metric reports for Upper Management on the success of campaigns.
    • Effectively use a variety of tracking/monitoring tools to ensure campaign brand safety and success
    • 広告キャンペーンのQA・モニタリング・最適化を担当。最適な広告パフォーマンスを達成するための運用と配信ペーシングの管理/調整。
    • クライアント企業のキャンペーンKPIの達成に向け、チームメンバーと連携。
    • キャンペーン終了後の経理部へのレポーティング、およびマネジメントチームへの広告パフォーマンスのレポーティング。
    • 広告キャンペーンのブランドセーフティと目標達成のために、各種トラッキング/モニタリングツールを効果的に活用。
  • Campaign Setup and Troubleshooting デジタル広告キャンペーンの設計・トラブルシューティング
    • Perform manual campaign setup for GumGums ad units
    • Build markup and create profiles for ad lines
    • Configure pixels for ad tracking
    • Test ad units against all browsers and ensure tracking pixels are implemented correctly
    • Issues with rendering / visual problems
    • Issues with malfunctioning interactions
    • Initial investigations on tracking discrepancies
    • GumGum広告管理システムでの入稿
    • 広告キャンペーンのアドライン設計(マークアップ・プロファイル作成)
    • デジタルアセットの事前準備と最適化、CDNへのアップロード
    • 広告トラッキングピクセルの設定
    • 各ブラウザ環境における広告ユニットやトラッキングピクセルの動作確認
    • レンダリング/表示に関するトラブルシューティング
    • ユーザーインタラクションに関するトラブルシューティング
    • トラッキングの不一致が発生した際の初期調査
  • Cross Functional Collaboration デジタル広告キャンペーン運用における部門間コラボレーション
    • Work with Engineering teams to create, flesh out and test new and existing product developments.
    • Work closely with the Sales team on feasibility, avails, and technical questions at the RFP/proposal phase.
    • Collaborate across multiple departments to analyze insights data and provide deliverables pre/mid/post-campaign
    • Manage the relationships with external study partners
    • Work with external study providers on campaign feasibility and manage the setup/implementation of campaign study pixels.
    • Troubleshoot discrepancies, technical issues, and participate in a variety of testing to find solutions
    • エンジニアチームと連携し、新規プロダクトの開発や既存プロダクトのアップデートの際の実務・検証を実施。
    • 広告キャンペーン提案段階において、実現可能性や広告在庫の確認を行うほか、技術的な質問に関しセールスチームをサポート。
    • 各部門と協力してデータ分析・インサイト抽出を行い、広告キャンペーン前/中/後に成果物を提供。
    • 外部の調査・研究パートナーとの協業、関係性の維持・向上。
    • 外部の調査・研究パートナーと連携し、実施可能性や調査ピクセルのセットアップ・実装を管理。
    • データの不一致や技術的な問題が生じた際のトラブルシューティングや、問題解決のための様々な検証を行う。
  • Analytics and Efficiencies デジタル広告キャンペーンの分析・効率化
    • Analyze data across campaigns to determine best practices and disseminate this information to the rest of the Operations teams. 
    • Search for both at a micro and macro level to identify issues or capitalize on trends
    • Work across campaigns and teams to develop efficiencies and new processes
    • Provide detailed optimisation insights and recommendations for all campaigns.
    • 広告キャンペーンを通してデータを分析して最適解を求め、チームメンバーと共有。
    • 具体的な問題の特定や全般的なトレンドの把握のために、ミクロレベルとマクロレベルでの分析を行う。
    • キャンペーンやチームを横断して、効率性や新しいプロセスの開発を行う。
    • すべてのキャンペーンについて、最適化のための具体的インサイトを抽出し、提案を行う

Skills You'll Bring

  • Demonstrated interest in Digital Advertising (Certificate, degree or similar) 
  • A minimum of 2-3 years of relevant experience with optimizing and pacing campaigns
  • Experience with various 3rd party rich media advertisers and ad serving systems
  • Experience operating independently, being detail-oriented, and delivering results in an organized manner
  • Experience inspiring action based on data-driven insights
  • Business-level English, Business-level Japanese
  • Excellent Analytical and Communication skills
  • Knowledge and experience of general digital advertising technology, HTML, CSS, JavaScript, SQL etc.
  • Proficient at spreadsheet manipulation
  • Strong Attention to Detail
  • Ability to think strategically, create a plan and execute on all phases while practicing excellent time management and working in a self-directed fashion
  • デジタル広告に関する教育や認定実績
  • インターネット広告の管理・運用に関する2~3年以上の業務経験
  • リッチメディア広告配信システムの利用およびクライアントへの提供経験
  • 自らの手で具体的な広告運用を行い成果を上げた実績
  • データから得られるインサイトを駆使した業務経験
  • 日本語:ビジネスレベル、英語:ビジネスレベル
  • 優れた分析能力とコミュニケーション能力
  • 広告テクノロジーおよびCSS/HTML/Javascript/SQL等に関する知識・経験
  • スプレッドシートに関する知識・スキル
  • 細かな部分まで行き届いた配慮ができる方
  • 戦略的思考力、計画実行能力、時間管理能力、自主的行動力

What We Offer

  • Learn about our benefits & perks package at gumgum.com/benefits. If you'd like additional information, your recruiter can share more specifics during the hiring process!

福利厚生について

  • 弊社の福利厚生パッケージについては、gumgum.com/benefitsからご確認いただけます。更に詳しい情報が必要な場合は、採用担当者が選考プロセス中に詳細をご案内いたします。

Awards

  • Shortlisted for Marketing Technology Company of the Year for the 2023 Mumbrella Awards
  • 2024 Winner of 7 BuiltIn Awards on a national, regional, and remote scale - including Remote Best Places to Work at #25 and Best Midsize Places to Work in Los Angeles, CA at #9
  • Ad Exchanger Programmatic Power Player 2022 and 2021
  • CTO  Hero Award of OTT.X 2023
  • Digiday Media Awards Europe finalist 2022 and 2021
  • Finalist for the 2023 AdExchanger Awards Best Video Technology For Media Suppliers
  • Gold Award at the IAB Mixx Awards in Belgium in the “Best Use of Advertising Technology” category
  • The Drum Award Digital Advertising: Game-changing Technology for Domino's case study

GumGum is proud to be an equal opportunity employer. At GumGum, we believe in cultivating an environment where our team members can bring their authentic, whole selves to work. Encouraging identity and belonging is one of the many aspects of our culture that makes us stronger as an organization and drives innovation. We are committed to building and delivering a diverse, inclusive, and equitable workforce that is representative of the world around us, where all individuals are treated with respect and dignity - and to act swiftly if this value is ever threatened. We are constantly striving to be better, and we continue to take strategic steps to advance representation. 

Learn more about our DEIB programming at gumgum.com/deib

Follow us on our socials...

Instagram: @gumgum & @dogsofgumgum
LinkedIn: GumGum
Tweet us: @gumgum
Facebook: GumGum

What the Team is Saying

Sindhuja Sridharan
Corie Kupferberg
Daniel Ruelas
Saniya Naphade
Sheena Deans
T’Juana "TJ" Albert
Iris Fu
Corey Gale
Laura Hicks
Lorraine Appiah-Danquah
Hayley O’Mara
Vasu Chidambaram
Rashad Moarref
 Vanessa Sanoja
Michele Larson
Ivan Maneski
Casey Hunt

GumGum Compensation & Benefits Highlights

  • Leave & Time Off Breadth Time off includes flexible/“unlimited” PTO, Summer Fridays, paid volunteer time, and bereavement (including pet bereavement), indicating breadth beyond baseline policies.
  • Parental & Family Support Parental leave covers birth parents up to 16–18 weeks and non-birth parents up to 10 weeks, with transitional return-to-work and family-forming resources such as Cleo/Maven and support for fertility, adoption, and medical travel.
  • Affordable Benefits Healthcare options include multiple medical plan choices with at least one no‑cost employee option, and dental/vision coverage listed as 100% premium‑paid for employees (and in some materials spouses and families), supporting strong cost coverage at the point of premium.

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The Company
HQ: Santa Monica, CA
500 Employees
Year Founded: 2008

What We Do

GumGum is the contextual-first technology leader transforming digital advertising with AI-powered, non-invasive data and media solutions. We champion effective advertising that uplifts and respects consumers. Our proprietary Contextual, Attention, and Creative solutions create the perfect match between a brand and a consumer in the right moment and mindset. Founded in 2008, GumGum is headquartered in Santa Monica, California, and operates in 19+ markets. www.gumgum.com/careers

Why Work With Us

At GumGum, we pride ourselves on fostering an inclusive, creative and energetic environment based on our principles: Customer Obsessed, Make it Happen, Always Innovate, Foster Belonging.

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GumGum Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

GumGum’s hybrid-flexible culture blends collaborative, inspiring in-office experiences with the flexibility for remote work. We value in-person interactions for sparking connection and innovation and see value in both remote and office environments.

Typical time on-site: Flexible
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HQGumGum Santa Monica Headquarters
GumGum Amsterdam Office
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GumGum London Office
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GumGum New York Office
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GumGum Japan Office
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