Actuarial Analyst

The Experience Analytics Shared Service Center (XPSSC) plays a pivotal role supporting business units in their monitoring and experience study capabilities, as well as ensuring the Asia segment is future ready to adopt new technology, support sustainable quality growth in Asia, and our strategic priority of using AI to reimagine how we work and create value. The Actuarial Analyst/Actuarial Specialist – Emerging Markets will support the modernization initiatives for emerging markets. This includes initially supporting ADM (Actuarial Data Modernization), PBI monitoring dashboards build and subsequently conducting end to end study analysis for studies, monitoring and forecasting.

Position Responsibilities:

• Support end‑to‑end emerging markets experience studies (lapse, mortality, morbidity), including preparing datasets, running A/E calculations, validating inputs, performing slice‑and‑dice analytics, and drafting initial findings.

• Assist in quarterly and monthly experience monitoring using EA PBI dashboards—identify trends, anomalies, and drivers to support senior analysts and the Actuarial Manager.

• Perform data quality checks, reconciliations, and controls to ensure accuracy, completeness, and audit‑readiness of study outputs.

• Contribute to ADM (Actuarial Data Modernization) initiatives by supporting data onboarding, validation, and ingestion processes using standardized XPSSC frameworks.

• Help build and maintain study templates, documentation packs, and control logs to ensure consistency across markets.

• Participate in process automation efforts leveraging analytics tools and emerging AI‑enabled workflows.

• Work closely with XPSSC actuarial staff, IT/data teams, RAS/GFA, and BU actuaries to resolve data issues, refine methodologies, and improve monitoring insights.

• Assist in preparing presentations, dashboards, and communication materials for BU experience teams and regional stakeholders.

• Support continuous improvement by documenting learnings, enhancing repeatable processes, and identifying opportunities to streamline analytical steps.

• Maintain strong documentation in alignment with XPSSC governance, audit requirements, and model risk standards.

Required Qualifications

• Bachelor’s degree in Actuarial Science, Mathematics, Statistics, Data Science, or related quantitative field.

• 0–3 years of actuarial or analytical experience

Preferred Qualifications

• Working knowledge of experience study concepts (exposures, A/E analysis, credibility) is an advantage.

• Proficiency in Excel required; familiarity with SQL, GLMs or Power BI is a plus.

• Strong analytical and problem‑solving skills with high attention to detail and data quality.

• Effective communication skills and willingness to collaborate with cross‑functional teams across Asia.

• Progress toward actuarial exams (SOA or equivalent) preferred; commitment to continued professional development expected.

• Curious mindset with a passion for learning, modernization, and exploring new tools and technologies.

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].