ACTT PGM/Admin Assistant

Posted 7 Days Ago
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28374, Pinehurst, NC, USA
In-Office
16-18 Hourly
Mid level
Other • Social Impact
The Role
Coordinates non-clinical operations for an Assertive Community Treatment program, including reception, billing, invoicing, purchasing, petty cash, deposits, scheduling, chart audits, medical records compliance, and communication with internal departments. The role supports the team leader, monitors administrative processes, assists with policy implementation, and works with clients and individuals experiencing severe and persistent mental illness.
Summary Generated by Built In

New Hires Who are Benefit Eligible may qualify for Hiring Bonus

Company Mission/ statement:

Our mission is to inspire and empower people to seek and maintain recovery and health. Daymark Recovery Services, Inc. is a mission driven, comprehensive community provider of culturally sensitive mental health and substance abuse services.

Comprehensive Benefits Package: 

  • Medical, Dental and Vision Insurance
  • Flex Spending Account
  • Health Spending Account
  • Company-Paid Life Insurance
  • Short Term Disability
  • 401(k)
  • Paid Holidays
  • Paid Vacation and Sick Leave
  • Employee Assistant Program
  • Referral Bonus Opportunities
  • Extensive Internal Training Program

Pay Scale: $16-$17.50/hr. 

Summary:  This is a full time position that is expected to assure the non-clinical aspects of the ACT team are well organized, coordinated, and monitored.  This position must be able to interact well with other team members, work well with persons with severe and persistent mental illness, communicate well with other agency departments (e.g. finance, IS, human resources), and understand the full range of administrative issues including budgetary, scheduling, medical records, and communication.


Essential Duties and Responsibilities:

  • Responsible for organizing, coordinating, and monitoring all non-clinical operations of ACT program including operating and communicating needs to IS department; and providing receptionist activities including triaging calls and coordinating communication between the team and clients.
  • Processes state and federal billing according to established guidelines.  
  • Process invoices for payment.   Responsible for ordering of supplies and any other items needed for the team.  Maintain control, track use of, and balance center petty cash fund per established procedures.
  • Communicate with team leader to ensure all policies and procedures are followed by all staff.
  • Perform chart audits on a regularly scheduled basis to ensure maximum reimbursement and fidelity to documentation mandates. Work with medical records team leader to ensure that all regulatory standards are followed and communicate concerns to Team Leader.  
  • Meet regularly with team leader to discuss questions/concerns and assist with implementing new processes as necessary.
  • Review bank deposits to ensure deposits are made timely and that cash balances to reports per established guidelines.  Submit any necessary  corrections to accounting department. 
  • All other duties as assigned by supervisor

Education and/or Experience: Must possess at least a High School Diploma. Degree in business and/or business training preferred (Actual work experience will be taken into consideration).  Must have been in a supervisory role at least three (3) years.  Supervision of an office place a plus.



Skills Required

  • High school diploma
  • At least three years in a supervisory role
  • Business degree or business training
  • Office supervision experience
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The Company
750 Employees

What We Do

Daymark Recovery Services is a private non-profit organization that provides a comprehensive range of outpatient, psychiatric, and residential services for the treatment of mental illness, substance use disorders, and developmental disabilities. Their mission is to inspire and empower people to seek and maintain recovery and health through evidence-based approaches, tailoring services to individual needs to increase effectiveness.

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