Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.
Job DescriptionTo support a positive workforce experience by activating learning solutions/programmes conducted internally and by external Providers; providing feedback that allows the Learning CoE to proactively manage and engage employees within the area of work, within a transformed environment. To analyse and integrate data, submitting reports to support workforce insights, that can help business and CoE leaders shape decisions and enable a digitally driven CoE strategy and philosophy.
QualificationsMinimum qualifications
Degree in Human Resources Management / Behavioural Science / Social Science / Commerce / Occupationally Directed Education and Training Practice qualification.
Experience required
• Minimum 3 -4 years’ workplace experience within Learning and Development, with evidence of contribution to the People & Culture practice.
• Strong understanding of learning principles and digital learning technologies.
• Experience with data analysis and reporting tools (e.g., Excel, Power BI, LMS analytics.
• Good understanding of the utilisation and integration of different technologies used to support digitally integrated learning eco-systems i.e. Network Next, Degreed, LinkedIn Learning, Coursera, Intuition and Visier.
• Prior experience and excellent understanding of Learning Governance, Risk, Regulatory, Prudential & Compliance.
• Excellent understanding of Learning and Development financial management, i.e, invoice spreadsheet, monitoring of invoices and receipting of invoices on Coupa.
• Experience in digital governance standards to ensure technical compliance across the learning and development systems. Actively search for opportunities to improve and innovate systems and processes whilst reporting on errors and performance of these systems ensuring data accuracy and completeness.
• Must be able to coordinate and support the delivery of learning solutions across People & Culture.
• Ability to liaise with internal stakeholders and external providers to ensure seamless execution of learning programmes.
• Promote participation and engagement in learning initiatives aligned to strategic workforce priorities.
• Gather and analyse participant feedback to assess programme effectiveness.
• Provide insights to L&D teams to refine learning offerings and improve employee experience.
• Act as a learning ambassador, fostering a culture of continuous development.
• Collect, analyse, and interpret learning and workforce data to generate actionable insights.
• Prepare and submit regular reports to support strategic decision-making by HR and business leaders.
• Contribute to the development of dashboards and analytics tools that support a data-informed L&D strategy.
• Support the adoption of digital learning platforms and tools.
• Champion innovative learning methods that align with the organisation’s digital transformation goals.
• Collaborate with cross-functional teams to ensure learning solutions are accessible, inclusive, and future-focused.
Behavioural Competencies:
- Articulating Information
- Checking Things
- Developing Expertise
- Embracing Change
- Establishing Rapport
- Examining Information
- Following Procedures
- Managing Tasks
- Meeting Timescales
- Providing Insights
- Team Working
- Upholding Standards
Technical Competencies:
- Efficient Learning Operations
- Knowledge of P&C Policies & Procedures
- P&C Operations
- P&C Process Improvement
- Teaming
- Workforce Data Analysis
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What We Do
As a brand with a legacy of 161 years in Africa, we have a deep understanding and belief in the boundless opportunities that this continent presents. Our vision extends beyond mere geography; it encompasses a profound recognition of the potential for growth that resonates within our people, customers, entrepreneurs, and all who share our unwavering commitment and passion for investing in Africa. With a presence in 20 countries across sub-Saharan Africa, we have cultivated a diverse community of the most skilled, innovative, and creative minds in the industry. Our purpose is to drive Africa's growth, acting as a catalyst for inclusive and sustainable economic development in the regions we serve. We strive to improve the lives of our fellow Africans by conducting business in an ethical and responsible manner. As a trusted partner, we consistently set higher standards and aspire to become better with each endeavour. We are more than just a banking institution; we are a driving force behind Africa's growth. Join us on this transformative journey. Together, we have the collective power to propel Africa into the future, making tangible progress for all who proudly call Africa home.
