The Role
Provides community-based behavioral health services to individuals with serious mental illness through an Assertive Community Treatment team. Responsibilities include assessment, treatment and crisis planning, counseling, rehabilitation, skill development, outreach, resource coordination, recovery support, and communication with members, families, providers, and community partners. The role delivers services in homes and other community settings and includes after-hours coverage.
Summary Generated by Built In
Who We Are
At Copa Health, we are committed to People First, fostering a culture of compassion, innovation, and impact. We support individuals and families across Arizona through high-quality behavioral health and integrated care services while also investing in the growth and well-being of our team.
Why Join Copa Health?
At Copa Health, we prioritize the growth, well-being, and satisfaction of our team members. When you join our team, you’ll receive:
- Competitive salary and comprehensive benefits package
- Personalized Health Coverage – Receive a monthly, tax-free contribution to select the medical plan that works best for you, with guidance and support through our ICHRA program
- Dental and Vision Coverage to complement your health plan
- Generous PTO – up to 3 weeks in your first year, plus an additional wellness day to recharge
- 10 paid holidays annually
- Wellness Program, including access to mental health resources
- Tuition Reimbursement up to $3,000 to invest in your growth and career advancement
- Affordable Medical, Dental, and Vision plans to fit your needs
- 403(b) retirement plan with company match to help you plan for your future
- Employee Assistance Program with free coaching and therapy sessions
- Additional benefits including life insurance, disability coverage, pet insurance, and more
Who We're looking for
Copa Health is looking for a Team Specialist to join our Assertive Community Treatment team to provide community-based behavioral health services and support to individuals with Serious Mental Illness (SMI). Working with a multidisciplinary team, the ACT Team Specialist delivers services primarily in members’ homes and community settings focusing on recovery-oriented, person-centered services designed to promote stability, independence, community integration, and achievement of individualized treatment goals. This person will provide after-hours coverage and support to all persons being served on the team.
Key Responsibilities
- Provides community-based behavioral health services and supports to individuals with Serious Mental Illness (SMI) in homes, shelters, hospitals, treatment facilities, and other community settings.
- Works collaboratively as a member of a multidisciplinary ACT Team to facilitate recovery, promote independence, and support achievement of individualized treatment goals.
- Conducts ongoing assessment of member strengths, needs, preferences, and progress and actively participates in the development, implementation, and review of treatment plans and crisis plans.
- Provides rehabilitation, skill development, supportive counseling, coaching, and recovery support services designed to improve functioning and community integration.
- Assists members in accessing and coordinating behavioral health, medical, housing, employment, educational, financial, and other community resources and supports.
- Provides outreach and engagement services to individuals who are difficult to engage or at risk of hospitalization, incarceration, homelessness, or disengagement from services.
- Serves as the primary contact for assigned members and maintains regular communication with members, families, guardians, providers, and community partners.
Qualifications
- Bachelor’s degree in Behavioral Health, Social Work, Counseling, Psychology, Human Services, or a related field; OR
- Any combination of education and behavioral health experience totaling six (6) years, including a minimum of two (2) years of direct experience working with individuals diagnosed with Serious Mental Illness (SMI) or co-occurring disorders.
- Experience working on an ACT Team is preferred.
- Bilingual (English/Spanish) preferred.
- Must have a fingerprint clearance card issued by the AZ Department of Public Safety or eligible to receive one within eight (8) weeks of hire.
- Must have reliable transportation, valid AZ Driver’s License with state minimum insurance coverage and ability to meet and maintain Copa Health’s acceptable driving requirements.
- TB Test clearance required at the time of hire.
Copa Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, disability status, protected veteran status, or any other characteristic protected by law. Pre-employment criminal background and drug testing are required. EOE.
Skills Required
- Bachelor's degree in Behavioral Health, Social Work, Counseling, Psychology, Human Services, or a related field, or six years of combined education and behavioral health experience including two years working with individuals with serious mental illness or co-occurring disorders.
- Experience working on an Assertive Community Treatment team.
- Bilingual English and Spanish skills.
- Fingerprint clearance card issued by the Arizona Department of Public Safety or eligibility to obtain one within eight weeks of hire.
- Reliable transportation, valid Arizona driver's license, state-minimum insurance coverage, and compliance with employer driving requirements.
- TB test clearance at the time of hire.
- Successful pre-employment criminal background check and drug testing.
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The Company
What We Do
Copa Health is an Arizona 501(c)(3) nonprofit delivering integrated, person-centered healthcare and human services to children and adults with intellectual, developmental, behavioral-health, and complex-care needs. Its continuum spans educational, therapeutic, rehabilitative, mental-health, primary-care, psychiatric, residential, housing, employment, case-management, elder-care, and family-support programs. Founded in 1957, the organization’s mission is to inspire health, hope, and happiness for individuals, families, and communities across Arizona.
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