Jobs at Copa Health

Provides administrative and clinical support for a behavioral health program, including reception, patient check-in and check-out, appointment scheduling, records maintenance, document scanning, referral coordination, data entry, and documentation monitoring. Reviews department notes and transportation logs, supports electronic health record updates, and may co-facilitate groups or provide direct care as directed by leadership.

Facilitates new employee orientation and organizational training, develops learning materials, coordinates onboarding schedules, administers the Relias LMS, monitors compliance, and partners with leaders to improve employee learning experiences. The role also provides onboarding support, instructor-led training, reporting, and continuous improvement recommendations.

Provides integrated behavioral health case management for individuals with chronic medical and psychiatric conditions. Responsibilities include developing and maintaining service plans, conducting assessments, coordinating behavioral, medical, dental, and community care, supporting participants and families, monitoring recovery goals, documenting outcomes, and ensuring regulatory compliance. The role requires a qualifying behavioral health education and experience pathway, a valid Arizona driver’s license, an insured vehicle, and compliance with safety-sensitive requirements.

Case Managers coordinate integrated behavioral and medical care, develop and maintain Integrated Service Plans, implement member services, monitor progress, document care, and collaborate with families, providers, and community resources to support recovery goals.

Provides integrated behavioral health case management for individuals with chronic medical and psychiatric conditions. Coordinates care with members, families, providers, and community partners; develops and maintains service plans; conducts assessments; monitors recovery outcomes; documents progress; and ensures regulatory compliance. Requires a qualifying behavioral health education and experience pathway, a valid Arizona driver’s license, access to an insured vehicle, and compliance with driving and safety requirements.

Verifies and updates patient demographics, insurance, and eligibility information; communicates with carriers; processes prior authorizations; and assists members with Medicaid, Medicare, SSI, and SSDI applications. Builds professional relationships with patients, families, colleagues, and healthcare payors while supporting accurate insurance verification and benefits navigation.

Supervise Work Adjustment Training crews at on-site and Boeing enclave locations. Coordinate daily activities, train participants, monitor quality and productivity, maintain employer relationships, document services in NextGen, complete billing and administrative records, support compliance, attend team meetings, and provide coverage during staffing shortages.

Provides community-based behavioral health services to individuals with serious mental illness through an Assertive Community Treatment team. Responsibilities include assessment, treatment and crisis planning, counseling, rehabilitation, skill development, outreach, resource coordination, recovery support, and communication with members, families, providers, and community partners. The role delivers services in homes and other community settings and includes after-hours coverage.

Coordinates Employment-Related Services programming for individuals with disabilities, including intakes, work placements, service documentation, scheduling, payroll, authorizations, inspections, compliance, reporting, and collaboration with families and community partners. Ensures program quality, regulatory adherence, health and safety standards, and continuity during management absences.

Provides clinical and administrative supervision for an Assertive Community Treatment team. Oversees staff performance, training, documentation, care coordination, productivity, budgets, and service quality. Ensures individualized assessments and treatment plans are implemented, coordinates with external stakeholders, supports audits and investigations, and participates in hiring and evaluations. Requires 24/7 on-call availability through rotation or scheduled coverage.

Provides clinical and administrative supervision for Case Managers and Rehabilitation Specialists. Oversees clinical quality, productivity, assessments, integrated service plans, staff performance, training, mentoring, and compliance with behavioral health service requirements. Reviews and signs assessments and service plans prepared by non-credentialed staff while ensuring participant behavioral and physical health needs are addressed.

Provides community-based employment and behavioral health support to ACT members. Develops individualized employment plans, delivers vocational counseling and job coaching, supports job placement and retention, builds employer and community partnerships, collaborates with clinical team members, provides crisis intervention and coverage, and completes clinical documentation. Requires vocational rehabilitation experience, behavioral health or related education and experience, an Arizona fingerprint clearance card or eligibility, TB clearance, a valid Arizona driver’s license, reliable transportation, and acceptable driving history.

Supports outpatient clinic operations by scheduling appointments, managing service tickets, validating insurance information, maintaining member charts, entering clinical data into EHR systems, tracking appointment changes and no-shows, compiling requested information, and making appointment reminder calls. The role supports medical providers, case management staff, and behavioral health members.

Provides coordinated behavioral health and integrated care services for individuals managing chronic medical and psychiatric conditions. Responsibilities include developing service plans, conducting assessments, coordinating with healthcare and community providers, monitoring recovery goals, documenting outcomes, and ensuring regulatory compliance. The role requires collaboration with participants, families, and multidisciplinary teams.