Position Summary
The Strategic Account Manager (SAM) serves as the primary organizational sales representative to the assigned Strategic Accounts (owner accounts) in their region. The SAM maintains the overall relationship of the account and is responsible for creating value and client engagement at all levels of the organization and within all lines of business. By developing innovative solutions, selling integrated/bundled services, and leveraging Total Safety’s size and geographic footprint, the SAM is focused on strategically building and growing Total Safety’s national and multi-national account contracts to their maximum potential.
Specific Job Duties and Responsibilities
- Engage clients on business challenges and help them resolve or mitigate health, safety, and environmental (HSE) challenges.
- Meet and exceed sales revenue goals.
- Meet and exceed strategic objectives to grow national and multi-national accounts and cross-sell additional products/services.
- Accurately identify and forecast sales opportunities.
- Act as a leader and role model within the organization.
- Demonstrate a high level of knowledge of assigned markets, prices, legislation, suppliers, industry trends, and contract structure.
- Navigate internal/external economic factors (cost, margins, profit impact of decisions) affecting assigned areas.
- Understand multi-site contract negotiations.
Qualifications
Experience: Minimum Three to five (3-5) years of high-level, conceptual sales experience (outside sales). One to two (1-2) years of downstream experience with refineries and chemical plants, with knowledge and understanding of culture, roles, language, and processes.
Other Required Skills, Knowledge or Abilities: The ideal candidate has a proven track record and solid understanding of the Oil and Gas industry and the downstream environment. They are a strategic thinker who can maximize sales opportunities and wants to take their career to its maximum potential. A natural born problem solver with strong interpersonal skills that enable them to communicate with all levels of internal and external contacts. They develop relationships quickly and have a strong desire to be a business partner to clients. Builds trust, rapport, and credibility easily, and is comfortable consistently handling multiple large accounts. A team player with a superior work ethic and an “anything is possible” attitude.
Physical Demands
While performing the duties of this job, the employee is regularly required to stand; walk; and stoop, kneel, or crouch. Uses hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to sit. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.
About Total Safety:
Total Safety is the world's premier provider of integrated safety and compliance services and the products necessary to support them, including gas detection, respiratory protection, safety training, fire protection, compliance and inspection, comprehensive flare services, industrial hygiene, onsite emergency medical treatment/paramedics, communications systems, engineered systems design, and materials management.
Total Safety operates from 176 locations in 20 countries to ensure the safe Wellbeing of Workers Worldwide (W3).
Total Safety is proud to be an Equal Opportunity Employer and will not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected status.
If you require special assistance or accommodation while seeking employment with Total Safety, please contact Human Resources at (713) 353-5152. (For telecommunications device for the hearing impaired – TTY, please contact 711).
Equal Opportunity EmployerThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Skills Required
- 3–5 years of high-level, conceptual outside sales experience
- 1–2 years of downstream experience with refineries and chemical plants
- Knowledge and understanding of downstream industry culture, roles, language, and processes
- Proven track record and solid understanding of the oil and gas industry
- Strong interpersonal and communication skills with internal and external contacts at all levels
- Ability to manage multiple large accounts and develop trusted client relationships
- Ability to understand markets, pricing, legislation, suppliers, industry trends, margins, and contract structures
- Ability to handle multi-site contract negotiations
What We Do
Total Safety is the leading global provider of integrated industrial safety services, equipment and compliance solutions, providing safety equipment, technology and data that make a meaningful difference in the way businesses run. Based in Houston, Texas and operating from more than 200 locations in more than 20 countries, our nearly 4,000 employees help our customers increase employee health and safety, meet compliance and regulatory requirements, boost productivity and reduce downtime. Driven by our unwavering commitment to our mission …to ensure the safe Wellbeing of Workers Worldwide, we work across all sectors, including oil and gas, petrochemical and refining, utilities, manufacturing, construction and mining.
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