Main Duties and Responsibilities
• To verify maturity and PIP payments by bank transfers and cheques.
• To confirm payment received by bank transfers to IBM Department/Agents/Clients.
• To reconcile credit transactions.
• To validate Cancellations and Paid Up on VB following letters sent by credit control
• To process refund of overpayment for policies and loans.
• To process analyse of premium and loans
• To process loans on the system
• To process alteration of premium on the system
Qualifications and Experience
The ideal candidate should possess the following profile:
• Minimum Higher School Certificate or equivalent
• Ideally have at least 2 years’ working experience with excellent customer service skills
• Experience in the Insurance industry will be an advantage
• Be computer literate, with a good knowledge of Word and Excel
• Have an outgoing personality with good communication skills and can deliver results
• Be fully computer literate
The Company reserves the right:
1. To convene only the best qualified candidates to participate in the selection exercise.
2. Not to make any appointment following this advertisement.
Skills Required
- Minimum Higher School Certificate or equivalent
- At least 2 years of work experience
- Excellent customer service skills
- Computer literacy
- Knowledge of Microsoft Word and Excel
- Good communication skills
- Insurance industry experience
What We Do
SWAN provides the full range of non-banking financial solutions, from Insurance, Pension & Actuarial services, to Wealth Management & Securities Trading.
