Accounts Receivable Supervisor

CRAFT MEETS COMFORT. At Resident, we believe your living space shouldn’t just look good, it should feel good. That’s why we’ve created a house of brands that focuses on quality materials, timeless style, and most importantly, comfort. Our current brands include the award-winning Nectar, DreamCloud, Awara, and Siena products and we continue to invest in new categories to broaden our offering and address our customers’ needs.

Since our inception in 2017, Resident has become one of the fastest growing, scaled, and profitable omnichannel retailers in North America. We are a disruptor in the broader home furnishings category underpinned by deep and proven expertise in data science & analytics, performance marketing, and e-commerce technology. As our business continues to grow, we are focused on building world-class retail, finance, operations, logistics, data science, performance marketing, and customer success-driven teams that thrive in a modern work environment.

At Resident, our staff is dedicated to the values of Excellence, Customer Love, Big Thinking, Inclusivity, and Forward Momentum.

To be considered for this remote opportunity, you must reside and be authorized to work within the United States.

About the Role:

We are seeking a skilled and detail-oriented Accounts Receivable Supervisor to join our finance team at Resident. This role is ideal for someone with a solid accounting foundation, strong leadership capabilities, and a thorough understanding of billing and collections processes.

As the Accounts Receivable Supervisor, you will be responsible for leading the day-to-day operations of the accounts receivable function. This includes managing a team, overseeing aging reports, resolving billing discrepancies, and driving process improvements to enhance efficiency and accuracy. Your work will play a critical role in optimizing cash flow and maintaining strong customer relationships.

This position reports directly to the Senior Manager, Revenue and offers an excellent opportunity to contribute to a fast-paced, growing organization

What You’ll Be Doing:

•  Supervise daily operations of the accounts receivable team
•  Monitor and manage aging reports to ensure timely collections
•  Resolve billing discrepancies and customer payment issues
•  Develop and implement process improvements for AR functions
•  Prepare and analyze accounts receivable reports for senior level management
•  Ensure compliance with accounting policies and procedures
•  Partner with sales and customer service teams on billing matters
•  Maintain accurate records of all receivable transactions
•  Assist with and complete month-end and year-end closing processes

Skills/Qualifications:

• Bachelor’s degree in accounting or related field
• 3-5 years of experience in accounts receivable, collections, or general accounting 
• Superior spreadsheet skills and a working knowledge of Microsoft Excel
• Experience with Oracle NetSuite a plus, but not required
• Self-starter with a proven track record of multi-tasking abilities
• Expertise with various types of accounting software platforms
• Ability to analyze financial data and provide insights and recommendations
• Proven experience leading and managing a team
• Excellent verbal and written communication skills

What We Offer (subject to eligibility requirements):

• Remote-first workplace (since 2016!)
• Competitive Salary
• Health, Vision & Dental Insurance
• HSA company contributions
• 401K with company match component
• Take what you need Paid Time Off
• Wellness benefits
• WFH office and cell phone/internet stipend
• A FREE MATTRESS plus an awesome Friends and Family discount!

If you reside in a state or location where pay transparency laws or regulations have been adopted, please read the following: The salary range for this position is $60,000-70,000. We carefully consider a wide range of compensation factors, including your background, skills, qualifications, experience, geographic location and other non-discriminatory factors. These considerations can cause your compensation to vary. [Additionally, this role might be eligible for discretionary bonuses or commission payments]. For more information regarding the pay range applicable for this position, please contact us at [email protected]

Resident is a privately held company headquartered in San Francisco, CA, with offices in New York City, London, Tel Aviv, and manufacturing operations in Jeffersonville, IN.  Learn more at: https://www.residenthome.com

Resident is committed to a policy of equal employment opportunity, and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.

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