We are looking for an Accounts Receivable Supervisor to join our growing business in Chicago. This Accounts Receivable Supervisor will oversee a team of 4. This individual will lead a team through the collections process while demonstrating ability in problem solving, communications, and customer interface. This is an excellent opportunity to use your experience in a fast-paced, growing, and dynamic healthcare services company. We are looking for someone with commercial acumen who is an enthusiastic, organized, hard-working, a great problem solver, that is able to work with various stakeholders across the group.
Responsibilities:
- Leading the collections strategy, focusing on root cause analysis
- Expanding our pre-emptive approach to collection and ensuring that all customers are contacted before due date to confirm receipt of invoice, answer and respond to invoice queries and monitor timing on payments
- Manage the team to ensure every past due customer is contacted regarding invoices by email, phone, etc.
- Resolving disputed invoicing issues
- Working with the Billing and Sales departments when necessary to resolve problems
- Maintaining detailed notes on all receivables or billing concerns with customers
- Providing customer requested information when required
- Answering internal and external inquiries; solving more complex problems through research as necessary
Experience, Skills and Qualifications:
- 4+ years’ experience in corporate collections/ accounts receivable
- 2+ years' of supervisory experience
- Demonstrates general knowledge of Microsoft suite including Word, Excel, Outlook
- Salesforce experience a plus
- Highly organized, strong communication skills
- Knowledge of and ability to interpret contract terminology
Learn more about us and our mission!
Daniels Health & Sharpsmart is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Daniels Health & Sharpsmart prohibit discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law. Daniels Health & Sharpsmart conforms to the spirit as well as to the letter of all applicable laws and regulations.
What We Do
MAKING HEALTHCARE SAFER
The philosophy that guides Daniels - striving to make a safer environment for everyone involved in healthcare.
Daniels has operations in Australia, USA, Canada, New Zealand, UK, Europe and South Africa and is widely regarded as a leader of innovation in the medical waste space. Daniels' flagship product - the Sharpsmart collector, was launched in 1999 and is now used in thousands of healthcare facilities around the globe. It has been peer reviewed in numerous medical journals with findings that indisputably assert it as the safest sharps collector in the world.
Through education, innovation and service, we are committed to make the healthcare industry safer for the people who work in it and continually drive the development of ecologically sustainable solutions to reduce the environmental impact of medical waste.